Vp, Programmer Professional Markets; Risk, Capital & Treasury Technology; Business Intelligence
CurrentOriginally hired as a Senior Spotfire Consultant and Lead Administrator in Production Support, promoted to current role within eight months retaining original responsibilities. ♦ Play key role in the review, assessment, and go-forward adoption and standardization of BI solutions; helped transform BI into a managed service offering consumption across corporate treasury & investments business units♦ Lead Administrator of Spotfire and MicroStrategy applications; manage a team of offshore MicroStrategy administrative resources and directed efforts of onshore administrative associates and consultants♦ Provide user support: issue tracking, troubleshooting, escalation and workarounds; SDLC management; user training♦ Assure regulatory compliance, including incident/change management, application availability and access control♦ BI report development (Spotfire, MicroStrategy, Tableau), including parametrized custom SQL, data integration, custom formulas/functions, filtering, drilldown visualization, automated data refresh, and delivery♦ Develop, maintain, and communicate project schedules and milestones to user community and upper management♦ Create and administer customized websites, including webpage content with customized CSS, service request/incident management systems, access control, and bank compliance♦ ETL/Database Design – Developed numerous ETL (SSIS) and database tables (MS SQL Server) used to track BI application activity for management and regulatory team oversight KEY ACCOMPLISHMENTS:♦ Spearheaded effort to migrate reporting functionality and fully decommission Spotfire application♦ Oversaw a couple of months-long BI platform upgrade projects. Conducted extensive testing while managing end-user communication/testing/buy-in/sign-off and remediating discovered issues; engaged external technology teams for service setup (network, SA, middleware, dba, server monitoring, etc.)