Roderick Moore Email & Phone Number

Milwaukee, Wisconsin, US

Independently oversees and engages client territories spanning over 15 counties throughout the state of Alabama.Effectively leads a team of recruiters responsible for placing candidates to enhance client business outcomes.Manages sales process for North Central Alabama while being liaison for all contract negotiations from clients.Acts as the key decision.

Greer, South Carolina, US

• Appointed as the independent leader of the Birmingham, AL Regional Finance bank branch
• Conducts routine profit and loss analyses to provide tangible evidence of operational success to executive leadership teams
• Strategically reviews customer credit applications in direct accordance with Fair Credit Reporting Act guidance to ensure maximum financial and legal protection for the organization
• Provides experienced, qualified banking consultation services to potential and existing clientele
• Spearheads new project initiatives through building and maintaining rapport with executive personnel
• Frequently facilitates leadership focus groups to continuously evaluate leadership’s satisfaction with

Norfolk, VA, US

• Organized, established and managed highly profitable collections teams containing up to 14 employees each and ranging in title from entry-level Account Representatives to more skilled Account Executives.
• Consistently achieved and surpassed performance goals while developing new strategies, including the development of company standards for employee’s promotions and training.
• Improved profitability by creating a variety of training templates including guides on decreasing insufficient funds activity, structuring successful collections calls, debt settlement negotiations and career success.
• Monthly coaching sessions with representatives to improve opportunities and strengths to drive collections efforts and results providing feedback, guidance, and assistance to help them achieve their individual goals.
• Participated in all required training for automation and telephone systems; Fair Debt Collection Practices Act/Fair Credit Reporting Act (FDCPA/FCRA); other legal aspects of collections procedures.

San Francisco, California, US

• Independently managed a large portfolio of premier/excellent household and small business accounts. Performed ongoing account reviews to analyze customer needs and identified cross-selling/up-selling opportunities..
• Selected by senior management to conduct/coordinate the World Savings Bank Merger.
• Received the Candlelight and Silver Awards for top-performing bankers, 2009.
• Consistently rank in Top Five Personal Bankers report for corporate performance.
• Received several Shared Success awards for high customer service rankings.
• Led teams in successfully achieving goals/objectives at multiple bank locations,.

St. Louis, MO, US

Directed all facets of business operations in multiple locations, including staff administration, sales/marketing, promotional planning, client relations, and accounting/financial controls. Developed career path plans for individual employees, providing hands-on training for future promotion to management and sales opportunities. Called on area business.