Roderick Ricks Email & Phone Number

Warner Robins, Georgia, United States

Warner Robins, Georgia, United States

• Manages the Information Security Operations for the Group. Works with the Media Control Center (MCC) to implement procedures to protect information on all disks managed by the MCC by storing and maintaining inventory.•Create and replicate mission kits, manage Automated Information Systems (AIS), and implement points to the mission database requested through software request forms for upcoming sorties.•Performs customer service/troubleshooting duties such as accepting calls from aircraft that have software issues and resolving them in a timely manner.•Performs general administration within approved existing structure such as resetting user passwords and access rights, adding and modifying users on the TMSS systems through WEBSOC.•Serves as the Communications Security (COMSEC) Officer for all disbursing and receiving kits to and from Communications System Technicians(CST) to inspect and inventory. Also safeguards and controls all COMSEC equipment, keying material, COMSEC information and other COMSEC-related activities.•Itemizes guides on tasks that are necessary while simultaneously preventing compromise of COMSEC material by following checklists on assembling kits.•Assists in the management of the Group cryptographic access program (CAP). Ensures that appropriate Formal Cryptographic Access certificates are prepared for individuals requiring cryptographic access by coordinating with security manager to verify the security clearance of the individual being emitted into the CAP program.

Macon, Georgia, United States

•Proactively process members request for roadside assistance through the use of information systems•Enhance member relationships by demonstrating concern for members safety•Act and interact effectively and productively through the use of telecommunications systems to provide timely and quality delivery of members roadside needs•Build rapport with customers•Effectively diffuse high tension situations•Use logic and reasoning skills to address and resolve issues that may impede delivery of quality service

Bonaire, Georgia, United States

•Sell a variety of merchandise to customers using salesmanship and courtesy.•Process merchandise, and or coupons and apply discounts when authorized.•Process payments and ring up sales on computerized cash register.•Process costs using a variety of payment options to include cash and credit card method.•Assists customers by providing information concerning prices and location of store items; Answers questions concerning store policies, hours of operation and ongoing promotions; Provides outstanding client service through effectively engaging clients; Identifies customer needs and present best solution for successful sales closure;•Resolves and handle customer issues effectively.•Ensures items are easily accessible and professionally presented to store customers; Provides impartial and knowledgeable recommendations about products offered and availability when questioned.•Counts cash; changes register tape and clears equipment and scanning jams on registers; Conducts register sales transactions promptly and properly as per established cash control methods and client service guidelines.•Utilizes intercom system, telephones and other headset communication device to respond to questions; Responds to phone quickly and courteously plus direct all calls to suitable party.•Recommends to manager on duty of varied issues, special client requests and customer complaints etc.; Supports all store team members to suggest best complete sales solution; Provides assistance to the store manager in his day-to-day tasks.•Assists stores staff in managing inventory controls; Inspects items and products for any breakages or damages; ensures to maintain store clean as well as organized along with all pricing signage in order; Maintains the store area neat and clean and sanitized; Practices loss prevention procedures; Complies with all company given policies plus procedures.•Balance daily financial transactions.

Byron, Georgia, United States

•Duties include working warehouse related duties to include the inspection, receipt, storage and or routing of incoming parcel, and other inbound shipments.•Provide control of production material, and aid in the expeditious movement, storage and distribution of materiel within and outside of the warehouse.•Examines items received to verify stock numbers, part numbers, identities, correct quantities, condition, and destination is correct. Identifies and initiates action for correction of discrepancies such as wrong material, shortages, overage, and documentation errors.•Determines appropriate handling methods and devices needed to move items and prepares and processes any necessary paperwork.•Initiates action and participates in processing receiving reports. Checks and prepares documents accurately, assuring documents are properly signed and coordinated in a timely manner.•Stores items in a holding area until they can be moved to proper destination. Loads and unloads material on pallets, trucks, handcarts, and dollies.•Inventories items, which may include the use of formal, informal, item-by-item, or group inventory methods. Ability to use and interpret stock lists and various catalogs.•Unloads incoming shipments, scans bar codes, or keys receipt information into an automated record system.•Groups items together based on receiving voucher information and segregates items according to such factors as condition and type of transaction.•Stores incoming material that involves placing stock to ensure proper protection of material, best utilization of space, and accessibility.•Provides safeguarding, storage, handling, and accounting for item and material.•Applies established safety regulations and practices to minimize minor violations and to avoid major violations due to employee error or negligence.

Information Systems And Cybersecurity, Information Technology

Associate Of Science - As, Computer And Information Systems Security/Information Assurance

Associate Of Science - As, Information Technology