Roderick Ricks Email & Phone Number

Warner Robins, Georgia, United States

Warner Robins, Georgia, United States

• Manages the Information Security Operations for the Group. Works with the Media Control Center (MCC) to implement procedures to protect information on all disks managed by the MCC by storing and maintaining inventory.
• Create and replicate mission kits, manage Automated Information Systems (AIS), and implement points to the mission database requested through software request forms for upcoming sorties.
• Performs customer service/troubleshooting duties such as accepting calls from aircraft that have software issues and resolving them in a timely manner.
• Performs general administration within approved existing structure such as resetting user passwords and access rights, adding and modifying users on the TMSS systems through WEBSOC.
• Serves as the Communications Security (COMSEC) Officer for all disbursing and receiving kits to and from Communications System Technicians(CST) to inspect and inventory. Also safeguards and controls all COMSEC.
• Itemizes guides on tasks that are necessary while simultaneously preventing compromise of COMSEC material by following checklists on assembling kits.

Macon, Georgia, United States

• Proactively process members request for roadside assistance through the use of information systems
• Enhance member relationships by demonstrating concern for members safety
• Act and interact effectively and productively through the use of telecommunications systems to provide timely and quality delivery of members roadside needs
• Build rapport with customers
• Effectively diffuse high tension situations
• Use logic and reasoning skills to address and resolve issues that may impede delivery of quality service

Bonaire, Georgia, United States

• Sell a variety of merchandise to customers using salesmanship and courtesy.
• Process merchandise, and or coupons and apply discounts when authorized.
• Process payments and ring up sales on computerized cash register.
• Process costs using a variety of payment options to include cash and credit card method.
• Assists customers by providing information concerning prices and location of store items; Answers questions concerning store policies, hours of operation and ongoing promotions; Provides outstanding client service.
• Resolves and handle customer issues effectively.

Byron, Georgia, United States

• Duties include working warehouse related duties to include the inspection, receipt, storage and or routing of incoming parcel, and other inbound shipments.
• Provide control of production material, and aid in the expeditious movement, storage and distribution of materiel within and outside of the warehouse.
• Examines items received to verify stock numbers, part numbers, identities, correct quantities, condition, and destination is correct. Identifies and initiates action for correction of discrepancies such as wrong.
• Determines appropriate handling methods and devices needed to move items and prepares and processes any necessary paperwork.
• Initiates action and participates in processing receiving reports. Checks and prepares documents accurately, assuring documents are properly signed and coordinated in a timely manner.
• Stores items in a holding area until they can be moved to proper destination. Loads and unloads material on pallets, trucks, handcarts, and dollies.

Information Systems And Cybersecurity, Information Technology

Associate Of Science - As, Computer And Information Systems Security/Information Assurance

Associate Of Science - As, Information Technology