Airwatch
CurrentMDM Engineer 2/21 to Present Enterprise Mobility Management admin utilizing, testing and maintaining Supporting Mobile Infrastructure and Applications (iOS and Android)Provision and Configuration of all new devices. Tier - 3 Support for “A” level executives. Created documentation for other helpdesk members to support mobile devise and applications. Provided AirWatch training to end users on using mobile devices. Work with a creative team to advise on possible applications and solutions for mobile devices Provided Tier-3 escalation support in call incident ticketing system. Service Now.