• Coordinate services for scholars to prepare for graduate/professional school and provide individualized support.• Collaborate with faculty, staff, and students to align program objectives with campus goals.• Develop, implement, and manage operational activities for the TRiO McNair Program.• Provide academic, career, and financial advising to underrepresented college students, assisting with scholarly activities and graduate school admissions.• Coordinate tutoring, mentoring, and program activities to foster student success.• Conduct needs assessments and degree planning, using data collection and learning strategies to create tailored advising plans.• Track student retention, graduation, and progress toward academic goals.• Develop and implement evaluation tools to assess services and outcomes.• Maintain caseload of participants, documenting services and tracking progress.• Advise students on graduate school admissions, financial aid, and national research opportunities.• Foster effective relationships with diverse students and faculty, applying student coaching methods such as goal setting and time management.

• Managed 10 resident apartments (1000 students), supervising 2 Assistant Hall Directors, 20 Resident Advisors, and 12 Desk Receptionists.• Administered residence hall policies and procedures, providing crisis management and conflict resolution support.• Coordinated educational programs emphasizing multiculturalism, community development, and conflict management.• Managed maintenance work orders and assisted with residence hall opening/closing.• Served as advisor for Resident Advisor Advocacy Group and RHA.

• Conducted Functional Behavioral Assessments for clients, using direct observation, ABC data, and interviews.• Developed and implemented Behavior Intervention Plans (BIPs) to address target behaviors.• Trained staff on data collection, behavior tracking, and BIP implementation.• Served as liaison between network and insurance companies.

• Provided behavioral services for 5 schools, conducting Functional Behavioral Assessments for Tier III scholars.• Collected and analyzed behavioral data to create targeted BIPs.• Trained teachers on data collection, tracking fidelity, and BIP implementation.

• Managed residence halls with occupancy ranging from 180 to 780 residents.• Supervised staff, coordinated crisis management, and facilitated conflict resolution.• Planned educational programs on multiculturalism, community development, and communication.• Managed residence hall operations, including inspections and maintenance work orders.• Served as liaison for the Athletic Department and Residence Life, coordinating events.• Assisted with summer conference services and event management.

• Managed discovery responses and legal research for 12 attorneys, maintaining databases and billable hours.• Coordinated scheduling for hearings, depositions, and court conferences, and liaised between insurance carriers and opposing counsel.