Roderick Barba Email & Phone Number

Mabalacat, PH

California, United States

Ohio, United States

• Promptly responds to customers’ queries thru chat and email channels.
• Document customers’ reported issues and resolution/s provided.
• Learn about new products and services to help customers effectively.
• Keep confidential records and financial information private and secure.

Doha, Qatar

• In-charge of front desk transactions; receive all incoming visitors, phone calls, inquiries, etc.
• Attends meetings with company’s executives to take minutes of the meeting.
• Administers data filing and maintenance. Secure all files for record and retrieval.
• Communicate with all staffs to ensure all roll outs and existing policies are adhered.
• Conducts human resourcing, interview potential new employees, works with manpower suppliers.
• Introduce and trains new employees and endorse them to their respective departments.

Clark Freeport Zone, Pampanga, Philippines

Angeles, Central Luzon, Philippines

• Answer queries from customers through in-bound calls.
• Propose resolutions to customer’s complaints / problems. Escalate to the next tier if out of scope of work.
• Furnish documentation of transactions.
• Offer product and services upsells.

Region III - Central Luzon, Philippines