Rod Gale Email & Phone Number

Madrid Area, Spain

• Order entry and Order Management in SAP.
• Providing Pricing, Order Status and Availability.
• Provide Support for Complaint Processing.
• Work with Customers, Sales Team, and Product Line Manager to develop a better understanding of products and their place in meeting customer needs and expectations.
• Work as intermediary, representing Customers, Sales Team, PS&M, and members of the technical Staff to provide guidance, service expectations and requirements to the Supply Chain in a timely and accurate manner.

Madrid Area, Spain

• Responsible for reviewing and verifying invoices for UK Retail Mercedes-Benz vendors.
• Sort, code, and set up invoices for payment & track, process expense reports
• Post transactions to journals, ledgers and other records
• Research and resolve invoice discrepancies and issues
• Correspond and respond to enquiries
• Provide supporting documentation for audits and general ledger activities and processes,

Madrid Area, Spain

• First Point of contact for all customer and IBMer calls and queries.
• Compile and collate customer / IBMer reports illustrating invoicing and order status etc.
• Contact internal and external customers to assist as required.
• Use internal IBM, black screen and SAP systems to support customers and IBMers as required.
• Actively promote E-Tool activity to enable the client to move forward to a paperless environment.

Tres Cantos, Madrid 28760

• Ensure high levels of customer service at all times, as the first point of contact for the company
• To sell and renew Company and individual policies using Linea Directa´s tailor made systems
• Raise claims and allocate them to the relevant department
• Sell additional add-on products like car towing and car hire

Hook, Hampshire, RG27 9XA

• Provide Information including pricing, brochure or technical to BMW / MINI drivers
• Handle high level customer queries or complaints
• To visit BMW /MINI dealerships when new products or vehicles were launched.
• To help clients compare BMW / MINI products
• To train and integrate new employees / starters.
• Educate the BMW / MINI range of products,systems and services.

East Croydon, London, United Kingdom

• Provide car insurance quotes and convert these into sales through Barclay´s BISCO system
• Offer excellent Customer service at all times
• Carry out ad hoc administrative tasks as required, dealing with policy / premium refunds, issuing the correct cheques as required

Berkeley Square, London W1J 6BD

• Organise Events and Conferences for customers like Ernst & Young, JP Morgan y Hillier Parker
• Set up technical equipment like phones and computers.
• Set up office space to customers requirements. "Instant Office Space"
• Provide an excellent level of service at all times.

Burgess Hill, West Sussex

Logging faults for clients like BBC who used systems including MD110 switchboards.Ordering of parts and Technical Enquiry Handling.Evaluating Customer Feedback and generating statistical reports for Management Meetings and Customers alike.

Detroit, Michigan, USA

Working with Small and Medium size businesses developing strategies for them to manage and operate their businesses more efficiently. Also writing Business Plans and assisting with Financial Projections.