Roderick Mcmullen Email and Phone Number
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I'm an award-winning designer & Harvard MBA who operates at the intersection of design and business thinking.As a design consultant, I designed dozens of products and services and taught design practice to both students and professionals. In those roles, I have honed the skills and mindset required to get from a blank piece of paper or a vague business need to a great product, based on a deep understanding of customers and context. Since then I have moved into roles where I focused on the other side of innovation – how organizations turn new ideas into success in the marketplace. I recently left Wayfair to co-found Alleviate - a new company focused on customer-centric innovation in the management of chronic musculoskeletal pain.Specialties: Cross-Functional Leadership, General Management, Entrepreneurial Management, Human-Centered Design / New Product Development, Executing Innovation, Customer Research, Usability, Public Speaking, Facilitation & Education.
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Director Business TransformationSlalomWatertown, Ma, Us
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Board MemberAlleviate Inc Sep 2024 - PresentBoston, Massachusetts, Us -
Co-Founder, CeoAlleviate Inc Apr 2021 - PresentBoston, Massachusetts, UsWe develop approachable, “one-stop-shop” solutions to common musculoskeletal pathologies including Plantar Fasciitis, Tennis Elbow, and Runner's Knee.Co-Founded the company and served as CEO for first 3.5 years. Took company from 0 to 1 : Grew company to >30k paying customers and >$2M revenue, raised outside debt and equity capital to fund growth, methodically de-risked business model and executed orderly succession plan.
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Associate Director - Supply ChainWayfair Mar 2020 - Apr 2021Boston, Ma, UsGeneral Manager with P&L accountability; End-to-end supply chain management. Improved inbound supply chain flow by 40% while simultaneously reducing operating expenses by 25% during COVID. -
Senior Manager - Customer Experience // OperationsWayfair May 2017 - Mar 2020Boston, Ma, UsFinding and executing on opportunities to make delivering home goods delightful. Led cross-functional team to launch new Scheduled Delivery offering. Drove end-to-end process from concept development and business planning through to ongoing operations. Resulted in 9% conversion rate improvement and consistently high Net Promoter Scores (>70).
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Product OwnerEf Education First Feb 2015 - May 2017Zurich, Zurich, ChDeveloped and executed a broad set of innovation efforts, spanning customer-facing web, customer service, marketing / communications, internal operations - unified around providing a beautiful customer experience for K-12 teachers as they prepare themselves and their student groups in the time period between purchase of a global travel experience and departure. -
Business StrategistMaya Design Feb 2012 - Aug 2012Pittsburgh, Pa, UsInternal business strategist for small, specialty professional services firm. Focused on pivoting MAYA's own offering to clients and organizational design. -
Designer, Advanced SystemsContinuum Sep 2010 - Feb 2012Boston, Ma, UsDesigner at global design and innovation consultancy employing approximately 200 creative, engineering, and business professionals.Design specialties: User interface, complex systems, technology-enabled servicesOther roles: Sales, public speaking, content marketing, project management -
Interaction DesignerMaya Design Mar 2008 - Sep 2010Pittsburgh, Pa, UsSoftware design practitioner on interdisciplinary teams of engineers, visual designers, and social scientists - helped clients create new growth and competitive advantage through world-class product design. Specialties: Customer insight research - design and execution, new product ideation, user interface design, information architecture, usability.Other roles: Project management, relationship management, sales, teaching design
Roderick Mcmullen Skills
Roderick Mcmullen Education Details
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Harvard Business SchoolGeneral -
Carnegie Mellon UniversityHuman-Computer Interaction
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Carnegie Mellon UniversityCognitive Science And Human-Computer Interaction
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Weston High SchoolHigh School
Frequently Asked Questions about Roderick Mcmullen
What company does Roderick Mcmullen work for?
Roderick Mcmullen works for Slalom
What is Roderick Mcmullen's role at the current company?
Roderick Mcmullen's current role is Director Business Transformation.
What is Roderick Mcmullen's email address?
Roderick Mcmullen's email address is ro****@****ail.com
What is Roderick Mcmullen's direct phone number?
Roderick Mcmullen's direct phone number is (617) 532*****
What schools did Roderick Mcmullen attend?
Roderick Mcmullen attended Harvard Business School, Carnegie Mellon University, Carnegie Mellon University, Weston High School.
What skills is Roderick Mcmullen known for?
Roderick Mcmullen has skills like User Experience, User Interface Design, User Centered Design, Usability Testing, Design Thinking, User Research, User Interface, Information Architecture, Interaction Design, Human Computer Interaction, Design Strategy, Service Design.
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