Roderick Warren, Mba, Lnha Email & Phone Number

Kansas City, Missouri

Quincy, Il

Promote 100% commitment to providing the best possible working experience at CBS. Provide administrative support for businesses while they focus on what matters most, running their business. Advise on various levels to help increase profitability. Brand strategy and development.

Kansas City, Mo

Primarily responsible for the overall building operation of this state of the art medical rehabilitation resort. Lead team that facilitated the opening, building acquisition of a new LuxRehab building in KS - Ignite Medical Resorts, in partnership with the Univ. of Kansas Health Systems. Reported directly to the CEO of the company on a daily basis concerning process implementation, labor management, policies and procedures, and facility systems management. Ensured standards were upheld on a daily basis - while also holding department leaders accountable to the overall mission.ACCOMPLISHMENTS-Implemented CDC, CMS, DHSS guidelines as it relates to COVID19 - maintained a facility without widespread infection.-Improved employee retention through implementation of a strong employee culture and engagement program and enhanced facility on-boarding process.-Maintained a high skilled caseload - averaging 55 skilled patients - during coronavirus pandemic.-Reduced overtime across all departments, a cost savings on average of $25,000 per bi-weekly payroll.

Kansas City, Mo

**Promoted to this position after proven success at Reliant facility's listed below. Directed the daily operations of 166-bed skilled nursing facility with a heavy behavior health population. Primarily responsible for the overall operation of the long term care/behavior health communities listed below and reported directly to the CEO/COO of the company concerning processes, policies and procedures, and facility systems. Directly responsible for the day-to-day operations, which included building budget, labor management, census, and clinical outcomes. Implemented an effective Quality Assurance Performance Improvement program for monitoring of targeted high-risk areas. Promoted management/staff relations programs to empower employees, implement change and develop team approaches to problem-solving, resulting in improved resident satisfaction.ACCOMPLISHMENTS-Enhanced building culture by improving employee retention and reducing turnover which improved efficiencies and outcomes resulting in a major cost savings of roughly $50k in payroll costs.-Improved resident quality of life/satisfaction by working closely with the life enrichment team and integrated new programs and resident activities resulting in a stabilized community census averaging 157 residents in house.

2323 Swope Parkway, Kc, Mo 64130

**97-bed skilled nursing facility in KC proper. Newly acquired home by Reliant Care Management in 2016 and historically had a poor reputation in all aspects of the business.Promoted to this position after proven success at Westview Nursing Home and Outpatient Center. Primarily responsible for the overall operation of the long term care/behavior health community. Reported directly to the regional liaison and CEO of the company concerning processes, policies and procedures, and facility systems. New acquisition from owDirectly responsible for the day-to-day operations, which included building budget, labor management, census, and clinical outcomes.ACCOMPLISHMENTS-Led community through a total building renovation to enhance physical plant and resident living conditions, roughly $250k renovation budget.-Recruited, selected and retained key departmental leadership. Educated and developed these key leaders on Reliant process and provided direction/strategic goals for each department.-Coordinated and delivered all aspects of Reliant Care Management's behavior health training programs built around best practices and standards of care in tough environments.-Improved overall census from an average of roughly 60 patients per day to 90+ patients per day. For the first time, community was completely full within one year of building acquisition.

Center, Missouri

Primarily responsible for the overall operation of the long term care/behavior health community. Lead a leadership team of 12 leaders and implemented strategic direction and a high quality vision for the buildings overall success. Reported directly to the CEO concerning processes, policies and procedures, and facility systems. Directly responsible for the day-to-day operations including building budget, labor management, census, and clinical outcomes.ACCOMPLISHMENTS-Built cooperative spirit among the workers through leadership and motivation that created deep sense of commitment among employees.-Managed all aspects of two state and federal survey processes, both of which had great outcomes of low scope and severity - which had not been the case prior.-Improved upon the coordination of the delivery of quality care and services to the residents through a weekly Quality Assurance and Performance Improvement program.-Improved revenue lines and monitored closely controllable expenses which resulted in increased profit each month in excess of $25k/month.

Quincy, Il & Chicago, Il

Connected fledgling brands, athletes, and entertainers with the resources necessary to actualize their career goals. Brand management and client-focused services, specifically management, marketing, and administrative support. Assisted with event management within local markets. Tapped into new territories which provided increased visibility and opportunity.

Quincy, Il

After-school educational program which provided individualized instruction supplementary to classroom concepts. Targeted students disconnected from the economic mainstream. Coordinated celebrity fundraisers as an additional revenue source. Built and maintained relationships with funding partners to keep program alive from 2007 until 2011.ACCOMPLISHMENTS:-Secured over $10k in grant dollars for the continued operational and instructional costs associated with the literacy program.-Collected over $50k during initial fundraising efforts to jumpstart the instructional program and secure location.-Named one of the top 20 leader in the Quincy area for the implementation of this literacy program and the after-school tutoring program.

Elmhurst, Il

Recruited, interviewed, hired and trained qualified individuals to ensure 100% guest satisfaction at property. Handled customer inquiries and discrepancies. Entered and reconciled accounting data, balanced accounts and posted to ledgers. Carried out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities included planning, assigning, and directing daily work assignments; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Identifies and seeks out potential business in local market. Maintains relationships with local companies and key people to increase hotel’s visibility within the local market.

St. Charles, Mo

Organized work/learn students and became the conduit to assist each of them with a personalized plan to meet their contractual requirements while maximizing their collegiate experience. Planned and executed new strategic marketing and community relations strategies which created a more loyal fan base. Designed database to communicate with season ticket holders to ensure loyalty and keep informed.

Master Of Business Administration (Mba), Business Administration And Management, General

Chancellor's List

Bachelor Of Arts (B.A.), Sports Management

Activities and Societies: LU Lions Men's Basketball Team 2001-2002National Dean's List, 2003-2005 National Collegiate Minority Leadership.