Roderick Fok Email & Phone Number

Apex, NC, US

Raleigh-Durham, North Carolina Area

Dash applications delivers proven software and services that help improve operations and sales for retailers and brands. As a leading solutions provider for brands emerging in the digital retail space, dash serves e-commerce companies in north america and europe with Amazon campaign and listing optimization and open-to-buy planning. For more information.

Raleigh-Durham, North Carolina Area

Providing consulting services for retail and distribution customers across multiple planning platforms.

Raleigh-Durham, North Carolina Area

- Recruited by CEO to create a consulting services implementation methodology to conform with industry best practice. Initiated a formal project implementation cadence which could be replicated across all projects.- Accountable for performance metrics such as professional services utilization, revenue targets and gross margin. Improved consulting revenue.

United States

• Responsible for global services organization, including implementation services and customer support- Accountable for meeting margin and revenue targets for the US and International teams- Worked closely with the sales.
• Provided assistance during pre-sales engagements to land enterprise accounts and brands
• Responsible for IT infrastructure and hardware platforms for On-Premise / SaaS deployments
• Provided guidance to product management team to extend software functionality based on customer needs

- Chaired periodic meetings with executive and steering committee members to provide project updates; addressing risks, concerns and project milestones.- Managed the professional services east coast division, providing project management, mentorship and development skills to the team.- Provided project management duties on all key accounts, allowing.

United States

- Provided business process consulting during software implementations for all major accounts - Improved business processes leveraging best practice methodologies and strategies within the supply and demand planning industry- Provided change management training ensuring a successful adoption of the new process and system- Provided project support.

South Africa

- Provided technical assistance and guidance to project teams on several projects- Ensured business requirements were met using T-SQL scripting coding to achieve business KPI metrics- Created data integration strategies allowing information to be seamlessly transmitted between existing systems and the JustEnough tool- Created several T-SQL scripts to.