Rodrigo Gil Email & Phone Number

Palo Alto, California, US

• Providing support in streaming video distribution and advertising services to reach a global audience on all major CTV platforms. Being a bridge between the content partners and the tools engineering team and provide.

New York, NY, US

• Provide technical support, diagnostics, and troubleshooting for programming and the app in a 24/7 mission critical department.
• Proactively monitor and maintain functionality across various regional versions of HBO Max such as Domestic, Latin America and Europe.
• Coach, mentor, and assist support teams when needed across all current or future engagement/communication channels
• Utilize software and hardware tools to identify, assess, and troubleshoot issues and detect causes disturbing app integrity; perform testing and evaluation of all aspects of app performance.
• Partner with clients, vendors and engineers to ensure smooth streaming performance.

Glendale, California, US

• Provide technical support, diagnostics, and troubleshooting for cable headend technicians and new emerging video delivery platforms including satellite, OTT, and IPTV delivery services; responsible for satellite and.
• Proactively monitor and maintain telecommunications networks; resolve network systems’ issues and improve and upgrade systems for optimal performance.
• Maintain the local area networks (LANs), including monitoring them daily for system failures; execute data backups and keep tabs on network performance; monitor and maintain the reliability of the organization/client’s.
• Utilize software and hardware tools to identify, assess, and troubleshoot issues and detect causes disturbing network integrity; perform testing and evaluation of all aspects of telecom network to incorporate voice.
• Partner with clients, vendors, network engineers, and field engineers to ensure smooth network administration.

Glendale, California, US

• Responsible for the FOX programming for the digital domain. Duties include monitoring all FOX Now and FOX Sports feeds on various platforms and maintaining delivery of metadata between systems for live, re-air and VOD.
• Oversaw automated and manual Aspera VOD and DAI ads and promo deliveries; monitored all distribution to ensure timeliness of deliveries and steady state of ecosystem.
• Confirmed all entertainment programming assets were delivered as scheduled by programming teams.
• Performed daily reporting according to continually updated analytics
• Managed failures in VOD workflow including trouble shooting automation, manually packaging content when necessary, providing operational support to VOD affiliate partners, and ensuring all deliveries ordered would be.
• Served as subject matter expert in all department workflows, databases, and software.

Los Angeles, California, US

• Created submission packages for various digital partner clients, including thumbnail art, metadata, closed captions, and finalized video; partners included Netflix, Amazon, Disney, Hulu, Sony, Amazon, Google, Vudu, and.
• Ensured compliance to strict standards of operation and analyzed processes for quality/ efficiency improvement opportunities.

Los Angeles, US

• Identified and ensured control, consistency, and correctness of digitized files.
• Monitored, reviewed, and reported quality standards for the creation of digital video files (quality metrics were set by third-party client); utilized A/V patch bays along with software such as HD Stratis and Digital.
• Performed tracking and re-copy of the original DigiBeta source if an error was found within the file; ensured 100% accuracy and [0] errors.

Warsaw, Warsaw, PL

• Served as primary point-of-contact for studios such as Deluxe and Technicolor on their DVD and Blu-Ray ISO’s; worked in studio bays and pulled files from FTP servers for quality control testing; provided professional.

• Provided official reports and conducted audio, video, and compatibility testing on test discs of studio films before release in DVD form; performed testing compatibility of the project to the top 100 DVD players and.

US

• Managed the library system for checking books, issuing fines, or performing queries for patrons. Also included cataloging new shipments and taking out old items.

Associate Of Science, Computer Systems Networking And Telecommunications

Diploma