Rod Hills Email & Phone Number

London, United Kingdom

Focus on assisting IT Vendors by providing enablement solutions that engage the IT decision makers (CIO office) and Line of Business functions from the end user community with timely and insightful fact-driven resources. Working with a team of cross functional sales, analysts and consultants to deliver industry enablement solutions for Sales and Marketing functions. Proactively emphasise the “Language of the customer”, which enables my clients direct and inside sales resource to execute on the program solution across Europe.

London, United Kingdom

My role is to work with the largest ICT vendors in the World to act as a bridge between their needs and requirements and the analysts and consultants within IDC. I focus on understanding my clients, the market that they operate and the manner in which they wish to execute their strategy so that I can advise on how best IDC can provide value. My role enables me to assist with Market identification, segmentation and measurement, through the planning cycle, developing strategy, execution of sales enablement with Demand Generation campaigns.

MineStor's principle product, Reactn was born out of a growing need to provide feedback at the moment when it matters most. The moment when the service has been slow, the coffee cold, or when exceptional staff deserve credit.Capturing feedback via surveys and emails days or even weeks later is too little too late. Unless captured on the spot relevance is lost, both to the customer providing the feedback and to the business who wants to improve its service. Reactn addresses a fundamental question facing CEOs and senior management: “do you know what customers think of your service right now?” More importantly: “what are our staff doing about it?” Utilising a unique combination of technologies, Reactn captures consumer feedback at the exact point of service delivery. It then directs this insight to staff and senior management to address, enabling service-led organisations to constantly improve consumer satisfaction, operational efficiency and staff engagement.With so many of the world’s leading brands relying on surveys, email, comments cards and customer service lines to gather insight, we recognised a growing desire for a simple way of delivering comments and concerns, direct from customers’ smartphones, there and then.Our backgrounds in research and business insight, led us to develop Reactn from the ground-up. Tirelessly testing and refining our service until it delivered something that would change an industry forever.

Strategic focus on driving the growth opportunity within the largest Telecoms and Network Equipment clients in EMEA. Leading a team of GAMs in a collaborative manner, including prospecting for incremental opportunities and enhancing IDC’s value proposition. Responsible for identifying emerging needs and positioning IDC’s products and services. Accountable for building strategic relationships with senior level executives.

Responsible for advising and facilitating the local IDC account managers in supporting the telecommunications community. Focus is to create a progressively stronger EMEA wide network in the approach for Telcos and work closely with all analysts teams to ensure the right translation from Telco Service Providers & Networking organisations business requirements to IDC's capabilities. Through years of experience with numerous global Telco organisations, has gained a perfect understanding of what is going on in the market, to leverage on and share best practices.

Solutions Sales to the Telecoms Market in the UK. Worldwide remit for UK Headquartered Service Providers.

Identified and exploited new business opportunities within existing UK Telecommunications accounts.Mapped & developed these accounts to their maximum potential.

Bachelor Of Science (Bsc), Mathematics & Geography

Activities and Societies: Armstrong Rugby Club

A-Level, Mathematics, Economics & Geography

Education record