Rod Hobbs Email & Phone Number

Walton-on-Thames, GB

London, England, United Kingdom

Provider of SaaS based, Marketing Technology solutions

Hemel Hempstead, England, United Kingdom

• Provider of SaaS based, Workplace space management technology solutions
• Leadership role with full responsibility and accountability for eight strategic, global enterprise clients - with a focus on driving growth from POC, onboarding and transition to full National and Global site rollout
• Proven track record in building trust and credibility across all stakeholder levels. Achieved through regular client engagement - understanding needs & inspiring client growth, identifying and commercialising creative.
• Strategically overseeing and managing multiple, concurrent & complex, client installation projects, collaborating with cross-functional teams to ensure alignment of key deliverables, seamless client onboarding &.
• Acting as the client escalation point in a fast paced, dynamic environment ensuring timely resolution for complaints, issues and blockers by aligning and co-ordinating internal Tech/Op resource & expertise

London, England, United Kingdom

• One year contract position during Covid lockdown.
• Targeted C-Suite executives within the Financial & Corporate sectors and sold specialist, research based, conferences and virtual summits.
• Created client awareness and advocacy through building profile of contacts areas of interest and expertise to cross-sell related conferences and potentially engage as future conference speakers for specialist topics.
• Ensure timely progress of sales & marketing campaigns to maximise event attendance against targets.

London, United Kingdom

• AXELOS, a J.V. set up by the UK Cabinet Office and Capita, develops & promotes best-practice methodology products in Project, Programme & IT Service management (PRINCE2, MSP, ITIL4) sold through a global partner channel.
• Led, nurtured and developed a channel partner eco-system for the UK, Eire and Nordics with a primary focus on managing eight key partners (including largest global partner by revenue) whilst identifying opportunities.
• Developed Territory strategy and GTM plans in conjunction with key channel partners to develop, drive & implement initiatives for target customer sectors with a commercial focus on achieving Territory growth targets.
• Built trust and credibility with multiple stakeholder groups across partner organisations (product, sales, marketing) and aligned digital marketing, social media and sales incentive programmes for product portfolio.
• Worked closely with internal stakeholders, particularly, product, marketing and brand teams to share market insight, support existing and new product development and make recommendations for market investment
• Collaborated with partner sales teams with end client engagement to promote brand and product awareness and identify, develop and close sales opportunities with Corporates (including, AWS, Co- op, EY) and Government.

London

• CPA, (now Clarivate) is an intellectual property (IP) outsourcer specialising in the maintenance and renewal of clients Patent, Trademark & Design assets and the provision of SaaS based IP document management solutions.
• Developed and nurtured client support team to deliver strategic KPIs, commercial contract management, client pricing reviews, tactical planning and related negotiations with a strong focus on achieving customer success
• Conduit for SaaS implementations, onboarding, product adoption, trouble shooting and developing robust, long-term relationships enabling high customer retention levels
• Mitigated operational and commercial risk by scrutinising client system, data transfers and following rigorous procedures and achieved major client efficiency gains by understanding challenges and developing initiatives

London Area, United Kingdom

• Position: National Account Manager (Nov 04 - Sept 05)UK Major Business – ‘System Integrators’ DirectorateThis role involved the development of a ICT sell through partnership for Fujitsu-Siemens.
• Working collaboratively with channel sales teams to provide client support from prospecting to close through attending team meetings, on-site client meetings, workshops
• Built strong service delivery network between internal, external and end client operational contacts to co-ordinate timely and effective service installationsKey achievements2005 - included winning multiple, private.
• Involved planning a client contact strategy and tenaciously developing business relationships through regular targeted communications
• Focused on understanding and overcoming client’s business challenges to successfully maximise their ROI and leverage global sales opportunities
• Developed strong client networks up to C-Level to ensure long-term retention