Supervised 15-30 advanced broadband technicians performing preventive and corrective maintenance on 3000 miles of outside plant broadband network. Managed complex cable television system upgrades to all outside plant throughout multiple cities increasing value of system and levels of service made available to customers. Developed and implemented structured preventive maintenance plan surpassing monthly goals reducing system outages and corrective maintenance outages by 15%. Provided subject matter expert material and insight to implement and launch an advancement program, providing career opportunities for advanced broadband technicians throughout the Western Division of Time Warner Cable. Served on a Capital and Expense budget reduction committee reducing operational expenses and provided research and evaluation on operational capital expenditures. Managed entire Technical Operations consisting of 150 employees and 10 managers within the service, maintenance, warehouse, dispatch and headend departments.Specialties: Understanding the necessity in providing the highest level of customer service and leadership.Technical management skills and abilities are respected and relied upon in which peers and subordinates seek advice and direction.Have over 10 years experience supervising and managing constant changing business objectives.  Leadership Team Building Communication Intellectual Thinker Mentor Project Management PC Skills U.S. Veteran Cost Management