• Comprehensive analysis of the purchase requests (PR), inquiries and technical specifications• Preparing and releasing of the purchase orders (PO)• Entering the correct data into the system• Supplier analysis to prevent possible fraud • Proactively control to prevent errors• On time solving of all requests received from suppliers or customers via email• Maintaining relationship with the customer, understanding customer needs and finding solutions consistent with the objectives set• On time solving of the customer’s requests • Ensuring on time response to the client and keeping the deadlines• Recurrent reporting and ad-hoc reports as needed• Identifying improvement projects for the daily activity through LEAN projects• SOPs updating with any changes that may occur in the work performed

• Propose solutions to improve the process/tools in order to enhance the working methodology, to increase the quality of services provided to customers• Serving as a technical expert for the team• Anticipating problems that evolve from the complex and dynamic nature of organizations services and providing innovative solutions that accommodate the operational needs without compromising fundamental personnel management principles• Take ownership of the work instructions and work with the operational Team Lead to keep them up to date• Taking initiative in a proactive manner to improve own and team work practices • Document and follow up of all employee inquiries, issues and transactions, recognizing unusual events or consistent problem areas and working with Team Lead to resolve• Assisting with the implementation of programs, policies, and services provided by the HR Shared Service by acting as an employee's first line of contact• Taking ownership of the training regarding the processes and tool of the new hires in the team• Acting as a single point of contact for the New Hire orientation program conducted within the team• Acting as a mentor and coach for the assigned team members in terms of quality and quantity monitoring of the workload

• Answer employee, manager or candidate inquiries using the Knowledge tools and system available at the Front Office • Collect and verify supporting documentation from employees and line managers in order to initiate / complete HR transactions• Using HR procedures and guidance available to manage the processing of data entry, changes and workflow – for organizational structure, positions and employee data• Preparing administrative documents in the HR area from Hire to Exit such as but not limited to: labor contracts, addendums, job descriptions, certificates, etc., ensuring legal compliance• Draw-up weekly/monthly/occasional specific personnel reports• Suggesting methods to update, simplify, and enhance processes and procedures• Performing review of Frequently Asked Questions to identify steps needed to answer customer inquiries• Working as a team member focused on customer service• Ensure all activities and programs related to human resources are implemented in accordance with legal regulations and company procedures and policies

• Document infrastructure creation and management• Maintain office filing and storage systems• Maintain supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations• Maintain equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation• Handle clients and other visitors; meeting / welcoming visitors• Fax, scan and copy documents• Keep office area clean and tidy• Manage logistics and all legal aspects for foreign business partners (visas, bookings, catering, etc.)• Co-ordinate and organize appointments and meetings• Responsible of the office operational budget• Planning and organization of Team Buildings• Archive creation and sign off

• Responsible for the administrative management of the office• Answer and direct phone calls• Maintain contact lists• Develop and maintain a filing system• Ordering, stocking, and distributing office supplies• Making photocopies, sending faxes