• Participated in creating test documentation from scratch (test plan, test suites, test case).• Tested functionality using Chrome, Mozilla, Edge browsers to ensure cross-browser compatibility of the application.• Performed smoke testing, functional testing, regression testing.• Performed functional testing of web application elements based on specific test data.• Verified fixed bugs.• Provided feedback/statistics on weekly Scrum meetings.• Communicated with remote team using Slack, Zoom.• Performed usability testing to detect ergonomic and accessibility issues in the app.• Reported bugs to Jira with further tracking and validation of files issued by developers.• Interacted with developers, system engineers to identify applications defects.• Performed functional testing on iOS/Android devices.

• Diagnostics, identification and elimination of the causes of equipment failure.• Setting up Wi-Fi network equipment.• Installing and configuring the necessary software.• Identification of malfunctions and their elimination in the operating system.• Repair of computer equipment, including laptops, tablets, smartphones.• Maintenance of office equipment.

• Prompt remote technical support for users.• Reception and registration of applications for malfunctions, processing of information.• Primary assistance in installing / configuring / troubleshooting failures of equipment and software at the request of users, redirecting requests to technical support lines.• Interaction with programmers, testers, analysts.

• Control, accounting and storage of documents in the organization.• Maintenance and planning of document flow.