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@capital.com
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Rodion Raidenko is listed as I am a skilled Incident Manager specializing in creating automated resolution strategies. I ensure smooth operations and continuous improvement for optimal business continuity. at Capital.com, a company with 59 employees, based in Limassol, Cyprus, Cyprus. AeroLeads shows a work email signal at capital.com and a matched LinkedIn profile for Rodion Raidenko.
Rodion Raidenko previously worked as Senior Incident manager at Capital.Com and Incident Manager at Capital.Com. Rodion Raidenko holds Master'S Degree, International Economic Relations from Uniwersytet Ekonomiczny W Krakowie.
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I am a proficient Incident Management Specialist skilled in coordinating end-to-end resolution strategies, leveraging automation, and conducting thorough training sessions. Focused on efficiency and clarity, I drive seamless operations and ongoing improvement to ensure optimal business continuity.
Listed skills include Six Sigma, Microsoft Office, Zendesk, Yellow Belt, and 11 others.
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Limassol, Cyprus
- Manage Incident Management Lifecycle: Oversee the end-to-end incident management lifecycle, including severity determination and triage based on business impact and technical complexity.- Coordinate Fix Deployment: Collaborate with various IT departments to deploy necessary fixes or patches to resolve incidents.- Enhance Process Efficiency: Improve the.
Limassol, Cyprus
- Develop Incident Management Team: Establish and develop the newly created incident management team using ITIL best practices, ensuring alignment with organizational goals and standards.- Incident Management Oversight: Oversee and drive all Incident Management activities, including the resolution of major incidents. Manage incidents throughout the.
Poland
- Operational and Escalation Support: Act as the main point of contact for operational and escalation support for major and high-severity incidents.- Incident Management: Manage operational issues with high-severity cases within ITIL Incident Management.- Stakeholder Communication: Provide internal and external executive-level updates to all stakeholders..
Cracow, Małopolskie, Poland
- Customer Due Diligence (CDD) / Know Your Customer (KYC) Activities: Deliver end-to-end CDD/KYC activities related to partner's identity and payment details.- Documentation Review: Review documentation and search for business information using Uber tools and external sources.- Information Verification: Review information related to partner's identity.
Cracow, Lesser Poland District, Poland
- Launch of Uber Freight in Europe: Successfully launched Uber Freight in Europe. - Market Research: Conducted market research for Uber Freight’s payment method.- Carrier Onboarding: Onboarded over 10% of Uber Freight EMEA carriers using Salesforce, BOX, and Zendesk.- POD Recovery Process: Created Proof of Delivery (POD) recovery processes and workflows.
Kraków Area, Poland
- Daily Security Price Audits: Perform daily audits of security prices to ensure accuracy and compliance.- Vendor Coordination: Coordinate with various pricing vendors to confirm prices.- Price Research: Research correct prices using various reference sources such as Bloomberg, Reuters, and FTID.- Daily Pricing Activities: Perform daily pricing activities.
Other employees you can reach at capital.com. View company contacts for 59 employees →
Diego Gonçalves
Colleague at Capital.Com
Barueri, São Paulo, Brazil, Brazil
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LD
Lara Dalghan
Colleague at Capital.Com
Dubai, United Arab Emirates, United Arab Emirates
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SH
Serafim Honcharov
Colleague at Capital.Com
Kyiv, Kyiv City, Ukraine, Ukraine
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JM
Jérôme Maxime A.
Colleague at Capital.Com
London, England, United Kingdom, United Kingdom
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RA
Rabih Abuhadra
Colleague at Capital.Com
United Arab Emirates, United Arab Emirates
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SL
Shasha Liu , Cpa
Colleague at Capital.Com
Greater Melbourne Area, Australia
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OR
Olga Roganova
Colleague at Capital.Com
Bulgaria, Bulgaria
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DD
Darya Darantsova
Colleague at Capital.Com
Warsaw, Mazowieckie, Poland, Poland
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AN
Andrei Novitski
Colleague at Capital.Com
Warsaw, Mazowieckie, Poland, Poland
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ME
Martin Ekankang
Colleague at Capital.Com
Limassol Municipality, Limassol, Cyprus, Cyprus
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Erasmus+ studies
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Rodion Raidenko works for Capital.com.
Rodion Raidenko is listed as I am a skilled Incident Manager specializing in creating automated resolution strategies. I ensure smooth operations and continuous improvement for optimal business continuity. at Capital.com.
AeroLeads has found 1 work email signal at @capital.com for Rodion Raidenko at Capital.com.
Rodion Raidenko is based in Limassol, Cyprus, Cyprus while working with Capital.com.
Rodion Raidenko has worked for Capital.Com, Cisco, Uber, Uber Freight, and State Street.
Rodion Raidenko's colleagues at Capital.com include Diego Gonçalves, Lara Dalghan, Serafim Honcharov, Jérôme Maxime A., and Rabih Abuhadra.
You can use AeroLeads to view verified contact signals for Rodion Raidenko at Capital.com, including work email, phone, and LinkedIn data when available.
Rodion Raidenko holds Master'S Degree, International Economic Relations from Uniwersytet Ekonomiczny W Krakowie.
Rodion Raidenko is listed with skills including Six Sigma, Microsoft Office, Zendesk, Yellow Belt, Negotiation And Conflict Resolution, Self Motivation, Powerpoint, and Team Work.
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