Javier Rodriguez Email & Phone Number

Madrid, Es

Madrid, Es

Spain

Essen Area, Germany

- Achievements and roles: Project Management and Technology advisor for the enablement of the new Shared Service Centers for Schenker Global Business Services (GBS), including Business Digital Transformation, Technology Enablement and Service Management tools and applications (i.e.: Service Now, Opentext…), setting up and delivering successfully Change, Service and Project Management Processes, Center of Excellence and smart costs for the projects. IT Roadmap design and coordination between GBS and migration project teams in Head Office and customer branches. SLA and contracts portfolio management, transition of IT services applying new processes, ( i.e.: AWS Cloud, SaaS…), and Counsel and Coaching Team Leads.

Essen Area, Germany

- Achievements and roles: Solution and Project management for development solution “Next Generation eServices” (eSchenker) for Global Worldwide customers. Successful transition to operations and operational excellence at a global scope.Service Management and budget plan for IT Air & Ocean warehouse solutions, offshoring resources and effective delivery of demands and software development projects, defining service processes, KPI’s and reports for executive managers. ECM (Enterprise Content Management) ambassador and Service Manager for the global ECM tool.

- Achievements and roles: Responsible for Service and Support, SLA’s maintenance and budget control for regional customers. KPI’s and quality of service designer and curator on End-to-End Law Enforcement and Defense life sensitive Software and Hardware solutions such as “Connect” and “Protect”. Single point of contact for IT vendors and distributors. Team Lead Support and Project manager for all regional projects on data analysis, communications software and hardware products. Solution Trainer, Business analysis and profitable capture of new customer’s requirements, delivering new contracts. Weekly and monthly SLA status reports and yearly presentations to corporate and government officials audiences. Senior Systems Consultant:Achievements and roles: Part of the team who completed the Integration and maintenance of the winning BAE Intelligence Solutions for C2ISR. Implementation and support of multi-disciplinary technical environment (Software, Web servers, communications, OS, SQL and Oracle Databases, Clustering, HMS, EMC Storage, .Net, etc…). Support assistance for applications for Users and Administrators. Problem solver, and solution provider within the applications and 3rd party vendors, authoring technical documentation for procedures, and user manuals. Innovative trainer.

Spain And Switzerland

- Achievements and roles: Successful Integrator of the Command and Control software solutions for the Swiss and Spanish Army. Definition of Protocols for FAT, SAT, UAT and innovative test automation set up. Support Management, User and Administrator Manuals Authoring. Designer of Backup Solutions for both customers and awarded best practitioner in a team working environment on a long term C4 project.

Systems / Network Administrator - IT ProcurementIn charge of configuring, managing, analyzing and administering Domains, Windows 2000 Servers, Exchange, Firewalls and WEB and FTP servers, Data servers, VPN, users desktops, group policies, tools and resources regarding voice and data for servers and workstations.Troubleshooting in every aspect and design of the network for branch offices, T1 and PTP lines, phone, firewalls and telecom management PBX systems.