Migration to HP after Poly acquisition• Reduction in the average contact time of inbound leads• 15% growth in the average ticket of qualified leads• Leader in conversion rates of qualified leads into real business opportunities, with a 5 p.p. increase in conversion rates• Making 25+ calls / contacts per day• Automated preparation and sending of email sequences to reactivate inactive leads and customers• Management of lead status and interactions with potential customers in CRM (SalesForce)

• Creation and management of the lead development pipeline• Growth of the sales pipeline by more than 35%• 20% increase in the number of calls / contacts per day• Responsible for qualifying sales leads based on qualification criteria definitions• Conducting baseline research on targeted accounts to identify key contacts and critical accounts• Creation and automation of email sequence lists for leads• Developing customer service relationships with potential customers• Management of lead status and interactions with potential customers in CRM (SalesForce)

• Management of more than 40 clients in the SMB advertising agency portfolio• Responsible for renewing contracts, reducing churn and increasing revenue within the portfolio / territory• Development of consistent relationships with prospects over the phone, e-mail, social networks, events and face-to-face meetings• Customer service and support, ensuring adequate client staff training and implementation / adoption of Stilingue solutions• Identification of relevant use cases to efficient platform demonstrations• Responsible for dealing with technical and strategic objections associated with different business verticals• Analysis of data from different sources to improve sales strategy• Monitoring of the main trends within different industries to generate more business opportunities• Responsible for consistently and efficiently forecasting at CRM platform (Salesforce)

• Sales person, visiting clients and developing leads and sales opportunities• Customer service and support, understanding their demand and working together with the research area to develop studies/products• Elaboration and administration of contracts and client portfolio

• Social media positioning analyzes, generating insights for greater range of online actions• Performance analysis of digital influencers, recommending profiles with greater brand/campaign synergy and the best day and hour for posts • New clients development

• Support the development and implementation of Business Intelligence area• Development of analysis models and "dummies" for sales staff

• BI Area Development in the company• Creation and standardization of performance monitoring reports and KPIs• Performance monitoring of the distribution network, with the suggestion of commercial plans• Monitoring and validation of working actions at the POS• Support business development manager in the implementation of the distribution operation in the city of S. Paulo

• Data collection, interpretation and analyzes of market trends and the competitive dynamics• Disseminate the culture and methodology in the areas of Competitive Intelligence and Market Intelligence trough the organization• Improve decision-making to drive strategic growth and competitive advantage• Explore, research and analyze new opportunities in the financial market• Monitor industry trends and directions of competitors and specific segments through primary and secondary research• Conduct field surveys with sales team, channel and end customers

• Analysis of the Enterprise Communications and Collaboration markets• Analysis of competitive landscape and market behavior• Evaluation and recommendation of marketing strategies• Leads generation for sales

• Analysis of IT and Telecom markets• Leads generations for sales• Development of customized research for clients• Go-To-Market strategies development• Creation and driving electronic campaigns Go-To-Market

• Responsible for developing market intelligence area• Monitor the performance of the dealer network and propose actions to encourage sales• Price Shopping Analysis, proposing possible changes in the price charged• Development and implementation of research to product launch• Programming of sales mix by model/version and country region for the following period

• Development of integrated analyzes and presentations to product/category managers• Generation of information and analysis for the board• Monitoring the results of releases, helping to identify market opportunities and strategy fixes• Organization of monthly performance meetings• Control of research budget• Management of contracts with research providers