Communications, networking and systems engineering consulting. Experience:ISO/IEC/IEEE 15288:2015Integration

As the Senior Engineering Manager for Harris Australia I am responsible for the following:• Leadership to all engineering teams/functions including:◦ Architecture (hardware and software), Security, Software development, Networking, System Safety, Mechanical and Electrical• Recruitment and subsequent development of all engineering staff• Develop and deliver the Engineering Organisation’s strategy and vision • Development of a company structure from a ground up allowing both growth and flexibility (New Australian Company)• Principle lead to Bid teams for future Requests For Tenders (RFT) in the Communications Infrastructure Space. • The provision of technical advice pertaining to engineering and communications• Incorporation of new plans, designs and systems into ongoing operations• Development of technical documentation, system Architecture, and system design documentation, including engineering management plans and system integration documents• Communication with other program personnel, government overseers, and senior executives

As a member of the Senior Leadership team, I provided leadership and strategic guidance to ensure constant improvement of the organisation’s ICT infrastructure in alignment with business needs. Skills:Manage operational budget - > $4M Manage Capital budget - > $40M Manage geographically dispersed Information Technology (IT) support staff. Manage the Security, Desktop Server / Platform, Network teams. Manage Outsourced Service Provider including Service Desk. Delivery of Service in-line with defined SLAs Develop Strategic Plan and PoliciesAchievements:Separation of Queensland Rail from QR National (One of the largest ICT activities undertaken in Queensland) including:Provision of IT Infrastructure to support the replication or transfer of Queensland Rail ApplicationsSeparation of the Queensland Rail PC fleet from QR National and associated desktop applications. Migration of Queensland Rail users, (7000) email, and personal document stores.Completion of the Business document storage separation, specially the transfer of QR Passenger documents to Queensland Rail IT Infrastructure Establishment of Queensland Rail’s IT security environment and underpinning infrastructure.Sourcing and subsequent migration to an infrastructure managed service provider, and the establishment of Queensland Rail’s Service Desk.All the above completed on schedule and under budget

Responsible for the management of geographically dispersed Information Technology (IT) support staff.Promoted and supported the Whole of Government AgendaManaged contracts with service providers, analyse performance results and implement improvements to meet defined service levelsDeveloped and implemented plans and strategies, policies and procedures for the provision of information and communication technology services to meet organisational needsLead and managed a number of diverse technical teams in the effective delivery of information and communication technology support and services to ensure service level requirements were achievedEnsured resources were deployed and coordinated effectively throughout the organisation to enable the achievement of defined enterprise service levelsEnsured additional capacity was managed to meet planned short-term workloads associated with enterprise projects and work requestsProvided expert and accurate advice to the Chief Information Officer regarding strategic resources capacity and capability requirements to meet business needs.Reduced overall organisational ICT operating costManaged the Branch’s budget <$12MInter-agency liaisonSubordinate staff developmentDesktop systemsServer processing systemsEnterprise systems such as email, blackberry and other corporate classified networksData Management.Data and Voice network services

Managed geographically dispersed Information Technology (IT) support staff. Contract and vendor managementDeveloped information strategic and operational plansSubordinate staff developmentManagement of the directorate's budget in order to meet operational objectives. Inter-agency liaisonProject oversightAssess current ICT trendsMember of the Change Management boardImplement a program of consistent ICT improvementReduce overall organisational ICT operating costsMember of the inter-agency ICT improvement committeeEnsure agreed system performance service level requirements are metManage IT infrastructure at all National and International Sites (All states and territories Nationally and 14 Countries)Implementation of core server and desktop infrastructure to support business needsDeploy systems IAW the Information Security Manual (ISM)

Responsible for the delivery of a highly available agile network infrastructure to support the organisation’s ICT systems.Achievements:Improved user experience while reducing operating costs for the Wide Area Network (WAN) by the implementation of Wide Area Application Acceleration (Cisco WAAS) technology.Reduced the cost of the network maintenance support contract by approximately 20% over the life of the contract by piggybacking off the Centrelink contract.Improved staff skills by introducing a program to allow recognition of vendor certifications.Introduced monitoring tools to enable proactive monitoring of the network infrastructure.Improved business functionality by the implementation of network collaboration tools.

Responsible for the Program Management of 20 individual projects with a total cost of more than $30mAchievements:Implemented a program for staff development to achieve PMBOK certification.Management of the Application development teams.Project Managed the WAN upgrade enabling a complete MPLS meshed network thereby increasing the organisation's IT ability to be more robust.

Provided second and third level support for the Defence Restricted Network.