Rodney S Email and Phone Number
Rodney S work email
- Valid
Rodney S personal email
I have strong skills in a wide range of areas including, finance management and customer service. The finance management skills I have are working with customers who have delinquencies on their account by helping them arrange payments to get their accounts back in good standing. Then the customer service skills I have are deescalating calls with irate customers and finding solutions for issues with customers credit cards. Furthermore I have received rewards for being in the top percental for customer experiences and customer recommendations. Some of the rewards I have are the most customer kudos calls for several months in my department. I also have received a reward for having the best customer service rating in my department for one month.
Capital One
View- Website:
- capitalone.com
- Employees:
- 55043
-
Senior Account ManagerCapital One Jan 2018 - PresentChesapeake, Virginia, United States-Overcome customers payment objections on their account-Help customers understand their accounts and responsibilities-Update account information and complete appropriate documentation for accurate reporting-Manage associates when needing assistance in solving problems with card holder-Educate and coach frontline associates on proper procedures and regulations when handling calls-Handle escalated issues with irate cardholders -
Account RepresentativePortfolio Recovery Associates, Llc Jan 2017 - Jan 2018Norfolk, Virginia, United States-Obtain and review appropriate correspondence and documents-Review terms of sales, service, or credit contract with customers-Assess customer’s present financial conditions, and provide options for payments-Maintain and update customers files and databases -
Sales ConsultantBest Buy Aug 2014 - Dec 2016Chesapeake, Virginia, United States-Helped Customer on decision making for products that best suite their needs and wants.-Established strong customer relationships to resolve problems and complaints. -Build long term relationships with customers
Rodney S Education Details
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Radiologic Technology/Science - Radiographer
Frequently Asked Questions about Rodney S
What company does Rodney S work for?
Rodney S works for Capital One
What is Rodney S's role at the current company?
Rodney S's current role is Customer Service with support professional People Leader experience.
What is Rodney S's email address?
Rodney S's email address is ro****@****one.com
What schools did Rodney S attend?
Rodney S attended Tidewater Community College.
Who are Rodney S's colleagues?
Rodney S's colleagues are Deborah Milano-Zeni, Anthony Shuler, Anne Nasert, Colin Liu, Taneia Gray, Hassan Antar, Ryan Low.
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