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@capitalone.com
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Rodney S is listed as Customer Service with support professional People Leader experience at Capital One, a with 55043 employees, based in United States. AeroLeads shows a work email signal at capitalone.com and a matched LinkedIn profile for Rodney S.
Rodney S previously worked as Senior Account Manager at Capital One and Account Representative at Portfolio Recovery Associates, Llc. Rodney S holds Radiologic Technology/Science - Radiographer from Tidewater Community College.
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I have strong skills in a wide range of areas including, finance management and customer service. The finance management skills I have are working with customers who have delinquencies on their account by helping them arrange payments to get their accounts back in good standing. Then the customer service skills I have are deescalating calls with irate customers and finding solutions for issues with customers credit cards. Furthermore I have received rewards for being in the top percental for customer experiences and customer recommendations. Some of the rewards I have are the most customer kudos calls for several months in my department. I also have received a reward for having the best customer service rating in my department for one month.
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Chesapeake, Virginia, United States
-Overcome customers payment objections on their account-Help customers understand their accounts and responsibilities-Update account information and complete appropriate documentation for accurate reporting-Manage associates when needing assistance in solving problems with card holder-Educate and coach frontline associates on proper procedures and regulations when handling calls-Handle escalated issues with irate cardholders
Norfolk, Virginia, United States
-Obtain and review appropriate correspondence and documents-Review terms of sales, service, or credit contract with customers-Assess customer’s present financial conditions, and provide options for payments-Maintain and update customers files and databases
Chesapeake, Virginia, United States
-Helped Customer on decision making for products that best suite their needs and wants.-Established strong customer relationships to resolve problems and complaints. -Build long term relationships with customers
Other employees you can reach at capitalone.com. View company contacts for 55043 employees →
Luis Crisanto Alvarado
Colleague at Capital OneCalabarzon, Philippines
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Martin (Bank)
Colleague at Capital OneTexarkana, Texas, United States
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Charles Elmore Iii
Colleague at Capital OneGreater Tampa Bay Area, United States
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RD
Ross Dibetta
Colleague at Capital OneNew York, United States
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Gina Schottleutner, Pmp
Colleague at Capital OneGlen Allen, Virginia, United States
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Rachel Becker
Colleague at Capital OneTampa, Florida, United States
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Nse Giwa Mba, Crisc, Cisa
Colleague at Capital OneFrisco, Texas, United States
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Sangita Shah
Colleague at Capital OneMckinney, Texas, United States
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K Asd
Colleague at Capital OneSudan
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Noam Waksman
Colleague at Capital OneGreater Boston, United States
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Quick answers generated from the profile data available on this page.
Rodney S works for Capital One.
Rodney S is listed as Customer Service with support professional People Leader experience at Capital One.
AeroLeads has found 1 work email signal at @capitalone.com for Rodney S at Capital One.
Rodney S is based in United States while working with Capital One.
Rodney S has worked for Capital One, Portfolio Recovery Associates, Llc, and Best Buy.
Rodney S's colleagues at Capital One include Luis Crisanto Alvarado, Martin (Bank), Charles Elmore Iii, Ross Dibetta, and Gina Schottleutner, Pmp.
You can use AeroLeads to view verified contact signals for Rodney S at Capital One, including work email, phone, and LinkedIn data when available.
Rodney S holds Radiologic Technology/Science - Radiographer from Tidewater Community College.
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