Primary customer liaison for medium to large-scale solution initiatives with state and local government clients. This includes:1. Coordinating multiple project teams consisting of project managers, industry consultants, data scientists, IT staff, trainers while overseeing multiple projects concurrent projects with each client.2. Direct, plan, and implement the approach and objectives for the entire engagement3. Manage or co-manage and coordinate the performance of component delivery teams and engage with resources based on need and performance4. Serve as the primary conduit for executive-level communications5. Identify and mitigate potential project or program risks resulting from technical, regulatory, cultural and political drivers6. Oversee independent delivery teams to produce business value, including management to overall budget and schedule7. Align with account executives on post sales adoption and engagement to ensure customer satisfaction.8. Represent and or lead account executive effort when an account executive is not present or aligned within an assigned territory.

Highly dynamic position developing and directing programs in several key areas:1. Identify and build strong, reciprocal relationships with Universities and community organizations that align with the GTO vision for the greater Research Triangle2. Overseeing the growth from pilot to permanent the International Rotation and Rising Leaders programs, both focused leadership development and growth of identified future leaders 3. Research and identify grant opportunities focused on workforce development as well as develop and manage the team focused on the submission4. Develop new programs, most recently a Mainframe Masters curriculum 5. Develop a community outreach/engagement framework to ensure a consistent external presence for positive branding of MetLife GTO. 6. Develop MetLife GTO's first scholarship program 7. Assist in the development and deployment of a video based LMS8. Project manage the development and deployment of a CRM focused on university engagement through the hiring of an individual into MetLife GTO.

Developed and implemented the framework and operational guidelines for a newly created position reflecting NC States continued commitment to industry engagement. Responsibilities include development and implementation of a business plan and budget focused on extending the University brand with a focus on long-term strategic partnerships that would drive the University and Centennial Campus’ growth over the next 20+ years. Core efforts included:1. Development of an industry cluster model for the University’s 1200+ acre internationally acclaimed research and biomedical park2. Market the University and Centennial Campus domestically and internationally3. Develop industry research engagement agreements that both leverage and expand the University’s current research capacity

Responsible for the development and implementation of the organization’s economic development and Small Business Development Council strategic plan including, the formulation of target industry strategies for marketing of new business recruitment (domestically and internationally) as well as local business expansion/retention and entrepreneurial development. Efforts resulted in over $740 million in capital investment and the creation/retention of over 4,000 direct jobs, 7,800 indirect jobs, a public sector ROI of 144% and a 300% increase in direct lead generation. Such results were a reflection of the County’s commitment to job growth and supporting the organization through a $4.4 million dollar budget and a full-time staff of 11 professionals. Additional responsibilities included leading the transition of the County's economic development program from a public agency with some private sector engagement to a completely privately run organization. This included the complete review and restructuring of the current private sectors funding and board structure as well as the complete rewrite of its Bylaws. Accomplishments included the reduction of the Executive Committee from 17+ members to 4, the reduction of the full board from 60+ to 11, the development of a general investor category with greater engagement in economic and small business development efforts, and for the first time a true investor funding structure.

• Manage all operational aspects of the Cincinnati USA Regional Partnership, a three-state 15 county regional economic development program, including a $5 million dollar budget and staff of eight.• Increase investor retention rate from 89% to 95% and recruited $175K+ new investor dollars, resulting in a 3% revenue increase.• Commission a refinement on the region’s cluster study and implement the regions first, domestic and international, external perception study to better understand the region’s true value-proposition.• Implement significant change in the domestic recruitment model to include the creation of a local CEO site selection engagement program and expanding the organizations outreach initiatives. Efforts resulted in 10 announced projects in the first six months of 2007, compared with 4 for all of 2006, and more 1,000+ employee projects than in the past 20 years – 6.• Develop the region’s first ROI model for public sector investors.• Coordinate the Partnership’s first web-based investor newsletter and obtained a 40% open rate, doubling the open rate of the previous communication method. • Work directly with Fortune 500 CEOs and State and local government officials in Ohio, Indiana, & Kentucky.

• Oversee and grow relationship and business development efforts in 24 of Progress Energy Florida’s 32 county service area while managing the section’s annual budget. Efforts resulted in over $25 million in new annual revenue and an average 200% achievement on annual goals.• Conduct site selection consultant visits in New York, Chicago, Atlanta, Greenville, Dallas and Cleveland.• Provide site selection expertise and research for the sighting of Progress Energy Florida’s new nuclear plant and participate as a member of the communication and community interaction team.• Work directly with all level of executives at Progress Energy as well as local and State government officials. • Author two white papers. The first on an electrical rate focused on CRA’s, Brownfield’s, Rural Area’s of Critical Economic Concern, and other designated areas of high unemployment and the second for the development and implementation of the Tampa Bay Partnership’s international marketing strategy.• Team leader for staging and logistics storm response. Successfully lead teams of up to 14 people during six major hurricanes. As the team lead in Bogalusa, Louisiana, post Hurricane Katrina, my leadership helped lead to the development of a new staging and logistics travel storm response model within Progress Energy. Leadership efforts resulted in receiving the Pinnacle Award, Progress Energy’s highest employee award.• Coordinate and lead the efforts of 25 internal volunteers during the 2005 American Cancer Society’s Relay for Life. Efforts led to the company receiving the 2005 Outstanding Team Achievement award.

• Develop and execute the international growth strategy, including budget, initial target audience and country. • Coordinate internal technical staff to rework technology infrastructure to match targeted country technology.• Create and negotiate international Direct and Channel Partner contracts.• Initiate contact and develop relationships with prospective Direct and Channel Partners throughout Europe & Asia. • Negotiate Pan-European third party wireless provider contract.• Establish the European office location.• Create and implement a Pan-European pricing model.• Formulate and launch an Asian franchise directive.• Manage a staff of two.

• Define and launch the organizations international economic development program and budget.• Market the Greater Raleigh and Research Triangle Park area to international businesses, resulting in $70+ million in initial capital investment and 600+ jobs.• Develop and maintain relationships with economic development organizations around the world. • Work directly with foreign and domestic dignitaries, CEOs and owners of both foreign and domestic companies.• Provide international strategy expertise to the Research Triangle Regional Partnership and its member counties.• Manage the integration of the various section budgets into the annual department budget.• Provide business start-up, expansion, and relocation consulting to international firms. • Coordinate and conduct business recruitment trips to Canada, Scandinavia, Asia and Europe.