Rodney James Email & Phone Number

Organization builder and seller of technology services to the Small and Medium Business (SMB) market. Provide leadership with extensive experience across diverse Information Technology, Telecommunications, Business Continuity, and Facilities challenges. Driver of clientele IT transition and integration efforts, aligning strategic business imperatives with technology. Coach and mentor of staff with a strong focus on team building, communication, recruitment, retention, consultant and employee development. Projects:* Selection and design of the tools necessary for managing and maintaining the infrastructure for a large Public Safety system.* Fire Department, City of New York (FDNY) - NOC Management and On-Site Network Monitoring* MacKay Shields - Network Re-Design, Implementation of network and security monitoring tools, Data Center Migration, Core routing & switch implementation, Wi-Fi rollout and implementation of Cloud based URL filteringPast Projects:* Wachovia Securities - Various branch office router upgrades and desktop rollout

Falls Church, Va, Us

NYC Emergency Communications Transformation Program 2 (ECTP2): Unify the largest E9-1-1 Emergency Communication System in the United States, handling more than 11 million calls per year, supporting a diverse set of services, systems, security and operations provided by the NYPD, FDNY and EMD.

 Responsible for creating strategic direction, driving innovation, leading change, managing across boundaries, developing staff, building relationships and driving for results Manage all hardware & software irregularities, software/hardware upgrade & implementations, vendor management, budget planning and management, member of IT Steering Committee Develop and maintain disaster recovery systems and ensure procedural steps to recover from failure/incident  Ensure current and future systems are scalable to meet system demands as well as provide cost effective service improvements to reduce frequency/duration of incidents impacting availability  Configuration, Administration and trouble shooting of 17 Cisco routers, Cisco Switches Implementation of Network Management, Monitoring and Security tools, Firewalls and corresponding policies and procedures Administration and Management of Windows Active Directory Servers, Exchange Servers, SPAM servers and Blackberry Enterprise Server Manage a technical staff of 13 individuals responsible for the daily administration and maintenance of Servers, Security, LAN\WAN Area, Desktop, Help Desk and Voice communications networks

Jamaica, Ny, Us

Us

 Configuration, Administration and trouble shooting of 450 Routers and 1,100+ Switches, Fire-walls within a 10,000+ user environment with 400+ locations. Router/Switch upgrades and configuration for bank acquisitions, and new corporate and branch offices. MDF & IDF Data Center management and cabling

 Management of Help Desk/Desk side support staff, consulting staff, network/server testing, implementations and 3rd level escalation Administration of IPT network, VoIP gateways, VoIP phones, Routers, Switches, Firewalls, VPN, Phone Systems and Network monitoring/security software. Administration Windows Servers, Active Directory, Citrix Meta-frame XP, Exchange Server, Thin-clients, Desktops, Backup-Exec, Laptops and printer hardware. Network Security Audits, HIPPA compliance and network/server monitoring. Weekly/Monthly IT Staff scheduling, create & implement IT Policies, IT Staff performance reviews, hire/termination process and staff development. Architecting, engineering, testing, researching and implementing business network solutions for existing and new locations.  Manage vendor contracts, project management, IT Department budget, and Data/Voice circuits. Interact with CEO, CFO and President to drive technology projects, participate in IT Steering committee and present clear and concise presentations to executive management for business case approvals.  Create and evaluate requirements for network solutions to streamline and monitor network. Design VPN and network standards to support remote clients and offices. Consolidation of Parent & subsidiary companies data and voice network.

New Haven, Ct, Us

Seattle, Wa, Us