Leading the District Managers of the Mountain West Region, Denver and Salt Lake City areas.

Car Wash

Organize church activities, weekly teaching and speaking. Direct church leadership on financial growth, evangelistic outreach, growth strategies and internal policy and procedures. This location as grown from an average attendance of 12-15 approx. 2 years ago to a consistent 45 plus each week. We are currently adding on the building to add classrooms, a dining hall, kitchen and board room.

My duties currently include:Coaching three Store Managers through the day-to-day operations of their retail locations. I handle the onboarding and termination decisions and processes along with inventory control and payroll. My other duties are Recruiting and Screening applicants for other Markets as well as the Missouri Market. Finally, I also help with the development of new hire training and the presenting of those training sessions.

Oversee 5 area managers over 150 part-time employees in Missouri, Arkansas, Tennessee, Alabama, Georgia, Mississippi, and Kentucky. Responsible for the fulfillment of deadlines and accuracy of in-store retail ad placement along with the timely execution of assigned tasks for national retail chains such as: Kroger, Hy vee, Price Cutter, CVS, Walgreens, Rite Aid, Publix and more. Critical liaison between corporate and local management to ensure tasks were handled and the rapid flow of directions were disseminated through the local teams.Ensure fulfillment metrics and staffing metrics were held within, or above company standards. Conducted 3 complete Area restructures which included rerouting visits, analyzing, and adjusting pay and organizing store visits for the reps in an efficient and productive manner while keeps company profits in mind.

Oversee 10 market managers and over 200 employees in Missouri, Kansas, Illinois, and Arkansas for one of the largest multinational retailers in the world with annual revenues exceeding $30 million. Responsible for regional market growth plans and meeting & exceeding targeted revenue projections each month. Manage go-to-market launch activities for over 75 locations. Appointed as a trusted liaison between Walmart and TROC management to maintain partnership relations with 103 locations throughout the Midwest by conducting on-site store visits, reviewing inventory levels, and management succession planning to minimize potential conflicts.Guide scheduling processes to minimize dark days and peak hour penalties. Implement daily, weekly & monthly metrics of sales, peak hour fees, staffing to quota, and weekly progression of postpaid & prepaid phones to accurately gauge any trends in usage and to coordinate with year-over-year analytics.• Recently led a necessary regional realignment by corporate to consolidate 103 locations to 90. This involved the careful planning of exit strategies with human resources, coordinating inventory levels with supply chain operations, and implementing additional follow-up processes for 13 affected stores.

Directed business operations for nine St. Louis-area locations for AT&T’s largest mobile virtual network operator with generated total revenue of over $22 million. Responsible for the direct development, and performance evaluations of nine managers and 20 sales associates & staff and training at 90 locations and over 180 staff. Supervised recruiting efforts at area job fairs to acquire qualified candidates and administered employee hiring, onboarding, and exit strategies. Led marketing & promotional initiatives, sales forecasting, and budgets; in addition to managing P&L and payroll processes to keep revenue streams in-line with costs.• Developed and executed full-scale training programs for over 90 regional locations for Cricket Wireless that successfully increased average revenue off accessory products from $7 per customer to $17 within 90 days. This associated sales process was adopted company-wide within 90 days.• Redesigned the onboarding training program from one to three days to enhance the Cricket’s sales process, mobile insurance, and advanced marketing techniques initiating multi-unit webinars and on-site training eventually achieving the lowest turnover in the company.• Secured mutually beneficial corporate partnerships with the Springfield Cardinals (St. Louis Cardinal's Double-A team) and the Springfield Raceway. Effectively negotiated with business office personnel regarding costs, presented brand awareness benefits to corporate. Organized all ‘Cricket Park Days’ and ‘Cricket's Night at the Races,’ overseeing all marketing strategies and merchandising kiosks that generated a 20% increase in new contracts.

Developed and delivered Executive & Middle Management leadership training programs on-site & virtually, that helped organizations improve their hiring results, sales training, operational flow, and conflict resolution skills.Architected CRM processes & marketing platforms and collaborated on several informative e-books focusing on leadership, customer engagement, and conflict resolution. Energized businesses throughout North America as a well-known motivational speaker.

I founded Sinner's Tree Ministries 3 years ago and have been an ordained minister for over 10 years.As an Inspirational Keynote Speaker and Coach, I endeavor to help people to build a strong relationship with Jesus. This is accomplished through Keynote speaking events, Seminars and Personal Development Coaching. Please visit my website www.sinnerstree.com

Manage the day to day operations of field agents. Support and guidance for policies, actions and workplace procedures. Accountability of team to meet goals and projected numbers.

Transformed the daily operations of a 10-store AT&T Wireless retailer consisting of over 100 employees that earned $10 million(12M) in annual sales. Responsible for P&L management, setting sales goals, and budget planning. • Cultivated company strategies for growth & sales, which resulted in a 23% increase in gross revenue within 12 months while increasing the overall guest satisfaction rating from 78% to 97%. • Strategically altered inventory to maximize ordering sequences that lowered the product shelf time by 42% and decreasing outdated phone expenses from $40,000 a month to $19,000. Reduced overall physical plant losses of each store by an average of 7% • Redesigned the entire hiring, onboarding & corrective action processes and contributed to the rewriting of the employee handbook and SOP that lowered employee turnover from 90% to 33%.

Instrumental in the launching of an innovative company that benefitted B2B and retail businesses ranging from five to over 1,000 employees. Developed and conducted all on-site & virtual training on leadership & team development, organizational planning, and human resource processes. Acquired new accounts through aggressive cold calling, presenting at trade shows and networking at events. • Generated over $50,000 in new revenue within the first full year in a competitive industry. Appointed to take over operations for Mid-America Wireless at the end of 2011.

Served multi-church districts of up to 4 congregations at once. Hosted Living By Faith Radio program from 2000-2002. Specialized in Small Church growth strategies helping Churches in Nebraska, Kansas, Iowa, North and South Dakota.