Dearborn Truck Plant. Final/Trim. August 2020 - currentFlat Rock Assembly Plant. Body Shop. February 2018 - August 2020

-Develops and executes marketing plans and programs, both short and long range, to ensure the profit growth and expansion of company products and/or services. -Increased sales by 60% year over year through implementation of strategic marketing plan developed to enhance clientele.-Successfully developed, organized and marketed event with over 1,000 patrons in attendance.-Responsible for networking with local businesses to develop charity events for schools and other community organizations. -Cross-trained and developed a staff of 15 employees to ensure that company standards was surpassed and maintained.-Organizes events at venues such as The Whitney Restaurant, Sky Bar, Prive Ultra Lounge, Atwater Brewery, Crave Sushi Lounge, Seldom Blues and Millennium Theatre.-Purchase advertising space and time as required to promote client's product or agenda.-Researches, analyzes, and monitors financial, technological, and demographic factors so that market opportunities may be capitalized on and the effects of competitive activity may be minimized. -Works with writers and artists and oversees copywriting, design, layout, paste-up, and production of promotional materials. -Conducts marketing surveys on current and new product concepts and prepares marketing activity reports. -Confer with employees to identify trends and key group interests and concerns or to provide advice on business decisions.-Analyzes profit and loss statements and implement strategies in order to align with company goals and objectives.-Consult with advertising agencies or staff to arrange promotional campaigns in all of media, radio and television outlets for products, organizations, or individuals.-Establish and maintain cooperative relationships with representatives of community, consumer, employee, and public interest groups.

-Work with Tax and Accounting professionals to help streamline daily processes with the use of technology.-Maintain a professional relationship with clients to ensure quality service.-Advise Tax and Accounting professionals on the best software options available based on their needs.-Provide technical support for tax and accounting professionals.-Support Ultra Tax Software for 1040 clients.

• Promoted to Senior Account Executive.• Google AdWords Certified.• Promoted to Google AdWords corporate accounts.• Google Helpouts Launch Team.• Leader in team sales.• Responsible for selling Google products to businesses and consumers.• Understanding the client’s business, identifying a need for the Product.• Pitch product features and benefits tailored to the business needs.• Reach monthly sales targets by maximizing all opportunities within each lead source, promoting the product at all times.• Provide quality customer service.

-Leader in Regional sales -Provide sales coaching and training to technical support team. -Receives inbound calls from customers requiring technical assistance with cable, internet or phone services.-Diagnose technical issues by using various problem-solving tools.-Provide all activities associated with troubleshooting customer support issues, selling retaining, repair coordination, billing and general customer support.-Determine the appropriate solution based on diagnosis and execute the most logical fix while providing verbal instruction to the customer.