Strategic Merger & Acquisition Expert also serving as a Business Consultant Driving Growth, Success, and Optimal Exits

Functioned as the first-line human resources contact in support of Support Center Leadership, Crewmembers, and their human resources needs. Responsible for handling Crew relations issues, providing onsite training and education for human resources initiatives, and offering outstanding customer service to the station or center. Partnered with Corporate HR Leaders in the design, development, and implementation of human resources initiatives. Conducted internal investigations pertaining to harassment, discrimination, policy violations and anonymous concerns. Identified station needs to design and facilitate trainings for professional development and improved performance. Supported Operational Leadership in issuing consistent disciplinary outcomes and maintaining Company policies and procedures.

 Manage a team of over 100 crewmembers monitoring performance, coaching, dependability, and compliance in accordance with the Crewmember Blue Book and FAA regulatory guidelines JFK Speakup Ambassador reached all-time high for engagement in the base Supervisor 2.0 Redesign of the Role – job description, time focused on each task, training, importance of the tasks Created Supervisor Schedules to increase team satisfaction based on Surveys, Interviews, Polls Created the first ever talent acquisition contract for inflight  Recommended policy changes and procedures to support departmental goals and clarity of procedures  Respond to inflight events during emergencies, irregular customer incidents and reporting to senior leadership Process crewmember suspensions, terminations, investigations in accordance with all company policies Creating performance improvement plans created specifically for each crewmember Corrective coaching regarding company policy, uniform guidelines, customer service standards Participate in the hiring process, train new supervisors, assist with the development of other team supervisors Collaborate with Senior Leadership and create action plans to implement change within the department Update crewmember files notating performance history, progressive guidance history, relevant crewmember files Attend inflight crew briefings ensuring operational integrity, regulatory and brand compliance issues are met and addressed prior to flight Create covid trackers, update file documentation, complete file at the base level Complete on the job injury reports, provide guidance on next steps, support in getting medical assistance

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Assist Client Managers with questions they have related to staffing process- Responsible for meeting all compliance policies and procedures as related to job scope- Provide administrative and HR project support to the Client and internal staffing team- Process candidate offer letters, acceptances, rescinds and declines- Data Management utilizing internal HRIS system.- Assisting in the sourcing of candidates for Internal recruiting team- Responsible for managing employee drug screening, relocation, and background checks- Maintenance of job folders to ensure compliance- Metrics administration and support- EEO Tracking and Reporting- Attend and contribute to meetings as related to job scope- Work with team and client to improve current staffing processes- Multi-task and work effectively in a fast paced environment.

Represent the needs of the higher education community and societal changes of the campus communityServe as a student representative among faculty members, staff, and various working groupsAssist with the preparation of drafting a self- study for the 2011-2012 academic yearAssist with the evaluation of SUNY Oswego's progress over the past 10 years

Worked closely with Branch Manager and Client Supervisor to Pre-Screen ApplicantsSchedule Appointments and Sit in-on InterviewsLearned and Implemented Human Resource Software Gained Valuable Knowledge of legal issues and policy of Hiring and Terminating employeesAssisted With The Hiring Process