• Coach manufacturing executive teams to implement necessary business and operational improvements to achieve company goals including; strategic planning, continuous improvement, organizational development, financial management, IT & cyber security solutions, digital marketing, supply chain, and safety. • Direct process improvement initiatives including evaluations and implementation of lean six sigma methodologies including; Kaizen events, kanban, 6S, root cause analysis, lean process/plant design and value stream mapping (VSM)• Assess and define business metrics and Key Performance Indicators (KPIs) necessary to achieve business goals• Manage complex business expansion projects including program management, safety, permitting, human resources management, staffing, benefit and payroll services• Direct operational dashboard implementation utilizing Tableau to create effective management tools to timely manage operations• Implement visual operational boards including; quality, safety, production metrics, cross training, schedules, and project updates • Lead business performance evaluations and implementations including: management team appraisals, gap analysis, organizational team charting, and executive coaching & development

Advisory Board Member providing expertise in Operations, Manufacturing, and eCommerce.

• Directed referral intake, eligibility and benefit verifications, provider staffing and contact center operations for over 220 employees located in Phoenix, AZ, Overland Park, KS and Hartford, CT• Maintained the highest level of focus on patient start of care, delivery of in-home durable medical equipment and traditional home health services• Served as senior client-facing representative for operations of $650 million annual contract• Utilized analytics and critical thinking to anticipate production challenges and proactively make process and staffing changes in order to ensure consistent service and performance levels• Directed the development and utilization of a cross functional operations tableau dashboard • Achieved contract Service Level Agreements (SLA), improved Key Performance Indicators (KPI) and reduced operational costs using Lean Six Sigma methodologies• Responsible for quarterly and yearly operating budget and forecasts• Directed and managed cross-functional process improvement and efficiency projects• Anticipated impact of operations activity on other departments, including Provider Operations, Client Services and Revenue Cycle Management• Encouraged an environment of teamwork, communication and receptiveness to change• Analyzed and forecasted production needs based on new membership and utilization data• Led data analysis and workforce management teams

• Directed manufacturing, quality, logistics, customer service, and strategic planning for start-up operations in CA, AZ, and MO• Implemented lean manufacturing design of injection molding and textile production lines, quality inspection, packaging and warehouse facility• Responsible for operating budget and forecasts• Developed a culture of continuous improvement utilizing Kaizen • Eliminated manufacturing bottlenecks improving cycle times• Established minimum inventory targets to reduce waste• Focused on quality, waste and logistics to reduce delivery times• Built positive relationships with suppliers and key accounts • Established manufacturing metrics and operational dashboards• Implemented 5S in manufacturing and business offices • Developed and coached managers to create a positive environment by improving communications, teamwork, and receptiveness to change• Awarded USA, Japan and Canadian patents for innovative planter

• Utilized Six Sigma and 8D techniques for process improvement and root cause analysis of production and program defects• Characterized product, managed product specification sheets, bonding diagrams, and quality specifications• Led key new product development programs via global cross-functional teams, including goal setting, project definition, recruitment, project execution, and communication of progress• Drove cost reductions, capacity expansions, and product transfers of products providing strategic and tactical business analysis• Worked closely with manufacturing, marketing, and supply chain to define customer needs and guarantee performance

• Critical NiCr Thin Film Deposition Resistor Process Owner• Developed Six Sigma Statistical Process Controls (SPC), Design of Experiments (DOE) and quality analysis• Developed and managed standard operating procedures, engineering specifications and quality metrics• Managed Engineering Techs, Maintenance Techs, and Operators in a Class 100 cleanroom and 24/7 manufacturing facility• Utilized TPM approach to equipment maintenance • Managed Thin Films, Diffusion, Photo, Etch, Wafer Test, and Laser Probe production areas• Prioritized production schedules based on product introduction, equipment and materials supply• Participated in leading a cultural change imitative across all departments to develop a long-term culture of change • Executed team performance optimization, change management and employee conflict resolution• Implemented 5S, Kaizen and DuPont STOP safety programs

• Developed manufacturing processes and maintained the Physical Vapor Deposition process equipment used in the production of thin film photovoltaic modules • Utilized e-beams for Au and Ag thin film research & development • Engineered thermal evaporated systems utilizing Cu, In, Ga & Se• Developed Ag conductive thick film module interconnect process• Implemented and developed statistical process controls • Responsible for maintaining MSDS sheets and safety protocols • Supervised engineering technicians

• Conducted thin films research for Small Business Innovation Research (SBIR) programs for the department of defense • Led extensive hands-on design, assembly, and maintenance of equipment including e-beams and planar magnetrons• Utilized thin film characterization tools including SEM and XRD• Supervised thin film technicians