Rodney Matthies Email & Phone Number

United States

Meets with prospective and existing customers and with other members of the sales team to collect and analyze information required to assess customers’ communication needs in detail•Partners with other members of the Sales team and interfaces with customers and vendors to develop Cox Business proposals and associated technical specifications, and respond to RFPs, as needed to ensure their technical integrity•Partners with Network Ops/ Commercial Engineering to ensure that design and specifications meet customer needs and to ensure network availability/serviceability before orders are finalized•Works with product managers and Network Ops/ Commercial Engineering as an active member of product rollout teams to ensure the sales team's understanding of new products and to provide technical feedback to the product team, as appropriate•Works with the test lab to ensure the feasibility of all new/custom products and solutions where applicable•Provides technical assistance to customers, other members of the Sales team, and Project Managers to coordinate cutovers to Cox services to ensure a smooth and consistent customer installation•Maintains in-depth knowledge of their business and changing technical needs; makes changes and solves problems as required•Monitors network, traffic, and trunk utilization and makes recommendations to ensure optimization of customers’ voice and data network and identify opportunities for upselling (where capability exists)•Participates in internal meetings to create product packages, communicate and coordinate sales projects with other internal parties, implement new products, solve problems, and keep up-to-date with information about Cox

Oklahoma, United States

• Hires and Manages team of Sales Engineers.• Trains Sales Engineers both technical and sales support roles.• Recommends product enhancements and hardware.• Manages timelines; designs and implementations.• Sales Support on large complex networks.• Technical Liaison between the Customer and Account Executive.• Reviews/approves Network designs; WAN, Internet circuits, voice services, Wi-Fi.• Owns hardware configurations, ensures that those configurations are implemented.• Subject matter expert for testing installed circuits/networks.• Subject matter expert for troubleshoot circuits/networks during installation and turn-up.• Documents network. Job Duties and Responsibilities: • Manages the team that Installs and maintains customer premise equipment, i.e., routers, switches, and media converters.• Manages the team of Engineers that provide and installs data and voice solutions for commercial customers.• Manages the team that provide technical support to sales staff in determining possible application of company products to meet customer requirements.• Works with vendors and customers to ensure quality installations and maintenance programs for commercial customers in compliance with current SLA’s.• Troubleshoots and resolves network performance problems.• Generates management reports on various system & network metrics.• Maintains oversight of department inventories and system documentation.• Travels to systems on a regular basis to provide ongoing customer and equipment support and maintenance.• Provides training and support to Sales Engineers and Commercial Services Technician’s.• Sales Force reporting/dashboard development for the ACS team.• Performs other duties as required.

Shawnee, Oklahoma, United States

• Installs and maintains customer premise equipment, i.e., routers, switches, and media converters.• Engineers, provides and installs data and voice solutions for commercial customers.• Provide technical support to sales staff in determining possible application of company products to meet customer requirements.• Works with vendors and customers to ensure quality installations and maintenance programs for commercial customers in compliance with current SLA’s.• Troubleshoots and resolves network performance problems.• Generates management reports on various system & network metrics.• Maintains department inventories and system documentation.• Covering Oklahoma & Arkansas traveling to systems on a regular basis to provide ongoing customer and equipment support and maintenance.• Provides training and support to Commercial Services Technician’s.

Oklahoma City, Oklahoma Area

Account Executive supporting dedicated customers on product design, and Data Center solutions covering Commercial, Acquisition, Healthcare, and State & Local Education markets.• Consistently exceeded sales targets, averaging over 120% for 6 consecutive quarters.• Conducted marketing events, partnering sessions and outbounding activities to seek out and qualify business opportunities with stakeholders at multi-tier scale accounts. • Led with a broad range of Data Center solutions ranging from Storage, Compute & Networking solutions, SD-WAN, wireless, to virtualization and hybrid-cloud with VMWare.• Establish relationships at all levels within both Dell Sales and our Channel Partner’s organizations.

Choctaw, Oklahoma

Customer Account Manager supporting dedicated customers on product design, and Data Center solutions covering Commercial, Healthcare, and State & Local Education markets.• Exceeded margin and revenue targets over 8 consecutive quarters, averaging 130% of plan.• Recruited multiple net new partners and established enablement roadmap to grow registration revenue by 60% year over year from L.A. based partners. • Utilize resources as an “offensive” weapon to search out improvements in how Dell supports its partners in their go to market strategy. • Highly effective in customer facing engagements, averaging approximately 100 end user sales calls per quarter, leveraging a deep understanding of how technology helps customers meet business objectives• Establish relationships at all levels within both Dell Sales and our Channel Partner’s organizations.

Oklahoma City Metropolitan Area

Customer Account Manager supporting dedicated customers on product design, and Data Center solutions covering Commercial, Healthcare, and State & Local Education markets.• Establish relationships at all levels within both Dell Sales and our Channel Partner’s organizations.• Led with a broad range of Data Center solutions ranging from Storage, Compute & Networking solutions, to virtualization and hybrid-cloud with VMWare.• Collaboration with both inside, and field sales specialist to help develop customer relationships, as well as increase attainment & performance of territory.• Supported all 50 states for our Global Commercial Channel building partner, and vendor relations.• Met/Exceeded margin and revenue targets over 8 consecutive quarters sales of plan.

Responsible for driving sales by offering technical support and compiling advanced enterprise solutions.• Assesses the training needs of sales representatives and assists in reaching new levels of skills, knowledge and attitudes towards products and client relationships. • Attained and exceeded assigned sales quota goals.

Responsible for driving sales by offering technical support and compiling advanced enterprise solutions.• Assesses the training needs of sales representatives and assists in reaching new levels of skills, knowledge and attitudes towards products and client relationships. • Attained and exceeded assigned sales quota goals. • Averaged 136% attainment last 4 quarters of this role.

Nashville Metropolitan Area

Responsible for building and developing the relationships with Dell Clients. • Utilizes sales team to achieve quarterly sales quotas. • Led the dept. in enterprise sales averaging 150% enterprise quota, and average of 120% overall attainment.

Bachelor Of Science - Bs

Education record