Rodney Yoder Email & Phone Number

Manage Product Lifecycle Management (PLM) software implementation and deployment for major customers in the Americas

Boston, Massachusetts, United States

Smarsh acquired Digital Safe business from Micro Focus on February 1, 2022.Manager in project management function within Solutions Delivery organization, leading team of project managers on-boarding clients in financial services industry to Smarsh archiving and surveillance products, forecasting project revenue, scoping projects and generating statements of work, and striving for continuous improvement in project management processes.• Achieved Q1 stretch goals in February-March 2022 of $500K revenue and $100K bookings, pulling in upside of $136K revenue and $35K bookings through weekly meetings to close deals and complete deliveries.• Accomplished Q2 team goal of delivering method, procedure, and training to forecast resource utilization for projects using Clarizen. • Presented analytical framework on using Jira, instead of Clarizen, for project management functionality • Documented end-to-end process for requesting Statements of Work for professional services via Salesforce • Reported resource utilization of team and professional services revenue on weekly basis

Cambridge, Massachusetts

Micro Focus merged with Hewlett Packard Enterprise’s software division on September 1, 2017, acquiring the Digital Safe business. Managed SaaS Services Project Management Office, global team of senior project managers, delivering services, data migrations, configuration and customization of archiving services, and on-boarding of new clients• Promoted to PMO Manager after three years• Expanded PMO charter to include scoping, quoting, and generating statements of work for projects• Developed process for estimating project costs and durations • Designed Jira workflow for scoping requests to track requests for quotes for services• Automated measurement, alerting, and reporting of turnaround time • Created Statement of Work template and service description for each of our standard services • Trained users on “quote to cash” workflow for professional services deals in Salesforce• Presented weekly project management dashboard to senior management with focus on escalated projects• Intervened and acted on project escalations• Forecasted services revenue on monthly basis for projects in progress, recurring monthly fees, and pipeline• Defined and tracked key performance indicators• Led team in creating project management process documentation for PMO toolkit

Greater Boston Area

Led cross-functional implementation team in deployment of Digital Safe, an enterprise information archiving system, in the banking and insurance industries• Customer-facing project manager• Led cross-functional projects for international banking clients to:o Deploy networking bridge and storage and migrate 24 TB of data from Japan to US data centerso Migrate 148 TB of data from end-of-life archiving system to new archiving system• Drove cross-functional trouble-shooting task force to methodically resolve server packet loss issue.• Developed project requirements questionnaire for data migration projects

Andover, Ma

Led cross-functional implementation team in deployment of Digital Safe, an enterprise information archiving system, in the banking industry• Customer-facing project manager• Led team in deploying hardware replacements of servers, storage, and switches, without service impact in four data centers for major national bank, meeting strict deadline• Led team in expanding storage and switching capacity for large Digital Safe banking client to meet growing demand within sixty days

Directed deployments of telecommunications systems, hardware and software, to broad range of service-providers, from start-ups to Tier-1 carriers, including Verizon Wireless, T-Mobile, Bell Mobility, and KDDI• Expanded Visual Voice Mail capacity at T-Mobile by 80% on schedule without service impact. • Achieved increase in T-Mobile’s vendor scorecard rating from 34 (poor) to 78 (good) within 12 months. • Rated by two customers 10 on scale of 1 to 10 for communications skills and ability to track and resolve problems, after driving projects in crisis to completion and stability. • Delivered rapid expansion of hosted Mobile Internet Gateway for TracFone, and integration with third party content provider, Motricity, to meet projected growth in demand before Christmas sales.• Managed cross-functional cost estimation and planning process to support bid responses and proposals.• Analyzed deals for Mobile Instant Messaging and recommended pricing changes to increase profit.• Led $10 million project to upgrade to higher capacity Mobile Instant Messaging Gateway for Verizon. • Managed third party relationships with AOL, MSN, Yahoo, and Qualcomm subcontractor to develop and certify Mobile Instant Messaging client application and establish network connectivity to portals. • Presented options and prices to facilitate customer’s selection of new Voice Mail features and justified additional $1.3 million in customization fees.

Mba, General Management

- Marketing, Finance, and International business - Foreign Language Area Studies Fellowship for Japanese and Chinese language study

Ba Magna Cum Laude, East Asian Studies

Activities and Societies: Center for International Affairs and Japan Institute summer research awards

Japanese Studies

- Studied Japanese language and culture in Kyoto