•MECM 2022: Built and managed•Patch Management: Implemented and executed regular patch schedules for Windows Server 2012 R2-2019•Software Deployment: Automated the deployment of software applications reducing manual effort•Baseline Configuration: Used baseline configurations to standardize settings and configurations across server environments•Compliance and Reporting: Collaborated with SecOps to review compliance states and determine subsequent actions•Scripting and Automation: Developed PowerShell scripts to automate routine tasks and pre\post patch checks•VMware Automation: Utilized PowerCLI to create VM snapshots and manage power states for maintenance.

▪ VMWare: vCenter and ESXi ▪ Windows Server: 2008R2-2019 ▪ Linux: Ubuntu, CentOS, RHEL, and Amazon AMI▪ NetApp Storage/SnapCenter ▪ Cloud: AWS and Azure ▪ HP Hardware: ProLiant DL360/DL380 G6-G9 servers, BL 460c G10, and HP StorageWorks MSA P2000 and 2050 ▪ Dell Hardware: EqualLogic SAN ▪ Windows Failover Clusters: File Server/SQL ▪ Scripting Languages: PowerShell, vbscript, and HTML5 ▪ Backups: Unitrends and AWS Glacier (Offsite); SOX Compliance ▪ F5 load balancer: Load Balancing App Pools ▪ SFTP ▪ On-call support rotation (PagerDuty/ServiceNow)

▪ Backups: Veeam Backups and Replication, tape backup, and offsite archiving. Datto Backupify for O365 ▪ Windows Server 2008-2012 ▪ VMWare: vCenter and ESXi ▪ Microsoft Active Directory design, configuration, and administration ▪ Mimecast Spam Protection M3 product including managing gateway policies ▪ Citrix XenApp 7.6 Farm, NetScaler 11 and UPM ▪ HP Hardware: ProLiant DL360 G8 Servers and HP StorageWorks P2000 ▪ EMC VNX Storage ▪ 3PAR StoreServ 7000 ▪ Microsoft SQL Server (2008/2012) ▪ Exchange 2010 design, configuration, and administration ▪ Microsoft Office 365 design, implementation, and support ▪ SCCM 2012R2 ▪ Understanding of Networking Concepts ▪ Linux server: RHEL ▪ Scripting Languages: PowerShell and vbscript▪ Excellent Customer Service providing 1st/2nd/3rd tier support and white glove treatment

▪ Configured CommVault backups for VMs ▪ Resolved CommVault backup errors ▪ SCCM 2007 ▪ XenServer Builds, Upgrades, and Hotfixes ▪ Monitored/Repaired SQL log shipping ▪ Handled SCOM alerts ▪ Verified DFS-R and CommVault backup job reports ▪ Administered: Active Directory, Exchange 2010, Lync, and Barracuda web filter 410

▪ Support calls and tickets: resolved concerns over the phone/remote access ▪ Visited branches to effectively deal with diverse hardware or software related issues ▪ Norton Ghost 11: Imaging desktops and laptops ▪ Printers: Troubleshooting and configuration

▪Make corrections on data entered into the system▪Some hardware support▪Run compliance reports