Customer Director
CurrentAdded additional areas such as Customer Care, Customer Response (Disruptions), Social Media and Call Centre Operations, leading a group of 75 amazing people.
Jan 2023 - Present
AeroLeads people directory · profile
Rodolfo Oliveira Email & Phone Number
Customer Director at Vueling Airlines
at
Vueling Airlines
1 work email found
@vueling.com
2 phones found area 493
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Director at Vueling Airlines
Location
Greater Barcelona Metropolitan Area, Spain, Spain
Who is Rodolfo Oliveira? Overview
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Quick answer
Rodolfo Oliveira is listed as Customer Director at Vueling Airlines at Vueling Airlines, based in Greater Barcelona Metropolitan Area, Spain, Spain. AeroLeads shows a work email signal at vueling.com, phone signal with area code 493, and a matched LinkedIn profile for Rodolfo Oliveira.
Rodolfo Oliveira previously worked as Customer Director at Vueling Airlines and Customer Experience Director at Vueling Airlines. Rodolfo Oliveira holds Masters, Business Management from Fundação Dom Cabral.
Company email context
Email format at Vueling Airlines
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{first}.{last}@vueling.com
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AeroLeads found 1 current-domain work email signal for Rodolfo Oliveira. Compare company email patterns before reaching out.
Profile bio
About Rodolfo Oliveira
Executive with 20+ experience built in industries such as Automotive, Rail and Airlines leading different areas such as Customer Experience, Sales, Commercial Planning, Continuous Improvement.In the last 10 years managing several Customer related disciplines: Customer Service, Customer Experience, Disruption Management and Response, Customer Strategy, Service Design, Inflight Retail, Crew Meals, Service Delivery, Social Media, Transformation Programs, NPS and Voice of Customer.Performance-oriented proven track record in enhancing service levels, improving workflow processes, and managing profitable relationships. Offer high-calibre management qualifications, acute problem-solving skills, and operational expertise in fast-changing business environments. Experience reflects consistent achievements and promotions to more visible leadership positions. Results achieved through solid team-building skills, technical expertise and talent for maximising organisational results.Fluent in English, Spanish, Italian. Working French and German.
Listed skills include Supply Chain, Forecasting, Management, Logistics, and 42 others.
Current workplace
Rodolfo Oliveira's current company
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12 roles
Rodolfo Oliveira work experience
A career timeline built from the work history available for this profile.
Customer Experience Director
Leading several Customer-related disciplines such as Customer Experience, Service Design and Delivery, Strategy, Customer Disruptions Planning, Transformation Programs, Social Media, In-flight Retail and Crew Meals.
Jan 2022 - Jan 2024
Head Of Customer Experience
Airports & Inflight ExperienceInflight Retail & Crew MealsCustomer Insights & NPS
May 2016 - Dec 2021
Customer Experience & Insights Manager (Cxm)
Azul holds one of the highest NPS scores in the aviation industry.Responsible for conducting strategies, projects and actions to deliver superior customer experience (CXM). Deep knowledge about the main issues in the several touch points as well the potential solutions.In addition, I manage the implementation, development and maintenance of Azul's.
Dec 2012 - Apr 2016
International Sales Manager
Built the international sales department raising +$1MM in the six months of distribution.Managed int'l sales executives across the globe.Daily interface with ARC, BSPs, Amadeus, Sabre, Travelport.
Jan 2012 - Nov 2012
Commercial Planning Manager
Developed metrics, processes and high performance teams to deliver business goals and objectives.Named “interim sales director” to lead commercial team through the merging process between TRIP and Azul Airlines.
Jan 2011 - Mar 2012
Central Airports Coordinator
Fully responsible to lead ground handling operations team in charge of +88 stations all over the country.
Jan 2010 - Jan 2011
Senior Revenue Management Analyst
Created the main decision making tool for the business, using the available database.
Jun 2009 - Jan 2010
Life Cycle Cost Leader
Responsible for building strategies for variable and base costs control, as well manage productivity and cost out projects.
Sep 2007 - Jan 2009
Production Planning Supervisor & Master Scheduler
Responsible for Production Planning and Control: New and Overhauled Locomotives, Traction Motors & Rotating Components, OHV Wheels.
Aug 2005 - Sep 2007
Production Planning Control
Master Planning of all production lines, integrating commercial demand and production capacity.
Mar 2003 - Aug 2004
Mar 1998 - May 2003
3 education records
Rodolfo Oliveira education
Masters, Business Management
Fundação Dom Cabral
Bachelors, Business Administration
Centro Universitário Newton Paiva
Education record
Colégio Padre Eustáquio
FAQ
Frequently asked questions about Rodolfo Oliveira
Quick answers generated from the profile data available on this page.
What company does Rodolfo Oliveira work for?
Rodolfo Oliveira works for Vueling Airlines.
What is Rodolfo Oliveira's role at Vueling Airlines?
Rodolfo Oliveira is listed as Customer Director at Vueling Airlines at Vueling Airlines.
What is Rodolfo Oliveira's email address?
AeroLeads has found 1 work email signal at @vueling.com for Rodolfo Oliveira at Vueling Airlines.
What is Rodolfo Oliveira's phone number?
AeroLeads has found 2 phone signal(s) with area code 493 for Rodolfo Oliveira at Vueling Airlines.
Where is Rodolfo Oliveira based?
Rodolfo Oliveira is based in Greater Barcelona Metropolitan Area, Spain, Spain while working with Vueling Airlines.
What companies has Rodolfo Oliveira worked for?
Rodolfo Oliveira has worked for Vueling Airlines, Azul Airlines, Trip Linhas Aereas S/A, Ge Transportation, and Ge Transportation, A Wabtec Company.
How can I contact Rodolfo Oliveira?
You can use AeroLeads to view verified contact signals for Rodolfo Oliveira at Vueling Airlines, including work email, phone, and LinkedIn data when available.
What schools did Rodolfo Oliveira attend?
Rodolfo Oliveira holds Masters, Business Management from Fundação Dom Cabral.
What skills is Rodolfo Oliveira known for?
Rodolfo Oliveira is listed with skills including Supply Chain, Forecasting, Management, Logistics, Team Leadership, Lean Manufacturing, Project Planning, and Project Management.
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