Sr Scrum Master – CSBSResponsible for leading an agile SCRUM team in a SAFe implementation to develop the next generation nationwide multi-state licensing and supervisory technology system that will anticipate and accommodate the evolving needs of the state system of financial regulation. • Responsible for PI Planning, defining Program risks, creating PI Objectives, and managing Inter team dependencies.• Lead all scrum team level activities: Sprint planning, Backlog Refinement, Daily Stand Ups, Sprint Demos, Retrospectives, and team building activities.Program Manager – NASCO Responsible for overall program management to build a Provider Data Network Management (PDNM) technology solution for Blue Cross Plans to more efficiently collect, manage, and share provider data.• Developed and executed activities related to end-to-end project management, including project plans, estimates, escalation, and RAID reporting• Monitored, managed and reported on execution of deliverablesEngagement Manager - GuideWell’s Blue Cross Blue Shield of Florida Responsible for consultant resource management (remote and local), communication, coordination of status reports, and accountability of 3 programs across the Network Domain organization at GuideWell’s Blue Cross Blue Shield of Florida.• Recommended strategies to improve operation methods in order to improve operational efficiencies.• Acted as Scrum Master for large migration effort from 3rd party solution provider to a Florida Blue custom solution.• Lead Scrum of Scrum meetings to identify schedule, issues, and dependency updates.• Maintained program transparency with IT management, stakeholders, and senior leadership through the presentation of weekly/quarterly program status updates.• Recommended strategies to improve operation methods in order to improve operational efficiencies.

- Provided hands on coaching to multiple teams in the principles of Agile and the practices of Scrum / Kanban-Directed and managed the project life cycle from project kickoff through development, deployment, warranty support and close.-Conducted project reviews with key stakeholders, sponsors and leaders to provide progress and plan to key milestones, manage key decisions and mitigate risks.-Collaborated with project stakeholders and product owners on an ongoing basis to prioritize work across multiple scrum team sprints and actively manage the project scope and key decisions. Build, develop, and grow any business relationships vital to the success of the project.-Initiated and planned projects by setting up required meetings, involving the right SME’s, allocating resources, developing project release plans and iteration plans and producing the right deliverables during each phase.-Executed projects by coaching the team on iterative delivery of high quality and valuable user stories. -Set up and facilitates the core backlog grooming, iteration planning, daily standup, demo and retrospective meetings.-Managed progress by keeping track of team’s daily performance. Identified daily impediments/issues and took ownership of resolution. -Reported and communicated status and progress to management and stakeholders. Developed and delivered key reports such as project status, velocity, burndown charts and others to the business partners and stakeholders.-Conducted project retrospectives and provide recommendations in order to identify process improvement opportunities-Control and manage the project scope, cost, quality and schedule by tracking, addressing changes and getting appropriate approvals as necessary.-Partnered with Product Managers to understand the business value that needs to be delivered from the project and help drive the team towards that vision and project goal.

- Configured JIRA to support Agile SDLC- Partnered with stakeholders to develop and configure metrics, dashboards, and advanced filters to provide end-users and business leadership with meaningful operational/performance metrics and transparent progress reporting.- Assessed delivery team processes, practice maturity, and risks. - Facilitated Scrum ceremonies including sprint planning, retrospectives, and stand-up meetings as Scrum Master

Strategic Consulting, relating to build and release management.

- Led Agile transformation by coaching delivery team, product owner, Business Analyst, and executive leadership- Facilitated adoption of Agile culture, governance, and metrics- Assessed company-wide Agile maturity- Captured lessons learned and converted them into best practices- Developed user stories/requirements, backlogs- Directed all services, resources, and support for development of SaaS solutions - Managed a staff of Developers, Infrastructure Engineers, QA and UI Specialists; direct report to CEO. - Managed and coordinated multiple projects including project schedules, status reporting, and performance while ensuring project activities align with strategic business objectives. - Built credibility, established rapport, and maintained communications with stakeholders at multiple levels, including those external to the organization.

Managed Research & Development for high profile projects including Vurv’s flagship product “Corporate Edition”—an enterprise on-demand talent management software solution. Directly involved in developing solutions for such companies as SAIC, Boeing, Coca-Cola, and KPMG. Managed software engineers, quality assurance testers, business intelligence associates —managed performance reviews, delegated tasks, and trained and mentored staff. Executed project management plans and established and communicated metrics, status reports, and release plans with C-level Executives. Led implementation of Build and Release Management including Continuous Integration processes.

Designed and developed numerous web-based applications that included portal development that supported shopping carts, Job sites, Content Management Systems (CMS), Auction Engines, Social Network applications and enterprise solutions including Customer Relationship Management Solutions using ColdFusion, PHP, and SQL server technologies.