Roger Downs Email & Phone Number

Johannesburg, Gp, Za

City Of Johannesburg, Gauteng, South Africa

o Key Responsibilities:• Manage and maintain SLA clients network infrastructure (DNS, AD, DHCP, VPN ,M365, FTTB, VoIP), AV deployment, networking and backup configuration.• Implementing best security and networking practices. • Configuration and understanding of firewalls, smart switches, VLAN, WAN and site-to-site configurations.• Office 365 Deployment, configuration, troubleshooting and maintenance. • Azure AD, Intune, OneDrive, Teams deployment and configurations.• Providing solutions and assisting clients with day to day IT issues. Other duties include Advanced remote desktop support*Maintenance on clients servers. *Network and server patch management.*Advanced troubleshooting - connectivity & software issues. *VoIP setup and configuration.Infrastructure support*Server *Firewall *Switch *NAS – Configuration of end user and backup solutions. *VoIP configuration including trunk, extension, call flow and feature setup (Yeastar) and setup onsite.

Johannesburg Area, South Africa

Key Responsibilities:• Manage and maintain SLA clients ‘servers (DNS, AD, DHCP, VPN and Exchange), AV deployment, networking and backup configuration.• Implementing best security and networking practices. • Basic configuration and understanding of LAN, WAN, PTP, Mikrotik and SonicWall .• Office 365 Deployment, configuration, troubleshooting and maintenance. • Assist with client bookings and assigning technicians jobs. • Assist technicians with technical issues. Other duties include Advanced remote desktop support*Domain join*O365 and exchange setup*Advanced troubleshooting - connectivity & software issuesInfrastructure support*Server *Firewall *Switch

Ladysmith Kzn

Position: Member | IT ManagerKey Responsibilities:• Provide IT maintenance and installations for SAB Miller South Africa depots and Coin Security within Northern Kwa-Zulu Natal and Free State.• Provide networking, IT support and maintenance for local (Sme) Small and medium enterprises within the Northern Natal region.• Assist local customer base with IT procurement including specifying appropriate hardware, networking devices, printers as well as all software and programme upgrades.• Provide detailed and accurate costing to clients for the direct supply of all IT infrastructure and effectively managing the delivery and installation.• Maintaining and implementing of notebooks, desktops, printers and network technologies.• Scheduled visits to customers (both business and home) to provide on-site and remote IT support.• Liaise effectively with suppliers in handling of stock, customer queries and managing implementation timelines.• Handled all aspects of the business from marketing and advertising to business administration and finance.