Rodrigo Franco

Rodrigo Franco Email and Phone Number

Customer Experience | Uptake Manager | Sales Executive | @ Movecta
Rodrigo Franco's Location
Santos, São Paulo, Brazil, Brazil
Rodrigo Franco's Contact Details

Rodrigo Franco work email

Rodrigo Franco personal email

n/a
About Rodrigo Franco

*Professional Background of 15 years in, ocean carriers;*Knowledge in different areas, such as Financial (collections), Customer Experience & Service, Sales, Trading & Marketing and Key account management; *Maersk LAMSTAR program, certified - program to develop talents;*Leading Maersk program, certified - program to develop leadership behavior and competencies. *On constant development on leadership skills, national and international logistics.

Rodrigo Franco's Current Company Details
Movecta

Movecta

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Customer Experience | Uptake Manager | Sales Executive |
Rodrigo Franco Work Experience Details
  • Movecta
    Gerente Comercial
    Movecta Nov 2024 - Present
    São Paulo E Região
    View
  • A.P. Moller - Maersk
    Customer Program Manager
    A.P. Moller - Maersk Oct 2023 - Oct 2024
    São Paulo, São Paulo, Brazil
    Operational Key Account Manager, developing enhancements for services, KPIs, processes, as well as identifying new opportunities of optimization in the logistics chain, front to customer.
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  • A.P. Moller - Maersk
    Uptake Manager
    A.P. Moller - Maersk Aug 2022 - Oct 2023
    São Paulo, São Paulo, Brazil
    Managing vessels allocation, understanding and following the market tendencies, aiming constant performance optimization for the company.
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  • A.P. Moller - Maersk
    Sales Executive
    A.P. Moller - Maersk Aug 2021 - Aug 2022
    São Paulo, São Paulo, Brazil
    Building end to end solutions, for national and international logistics, for new and recurrent customers. Ocean transportation, inland transportation, air transportation, warehousing and distribution, customs brokerage, etc.
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  • A.P. Moller - Maersk
    Customer Experience Supervisor
    A.P. Moller - Maersk Oct 2017 - Aug 2021
    Santos, São Paulo, Brazil
    Managing specific customer experience team, for DRY cargoes (up to 2019).Managing specific customer experience team, for REEFER cargoes (up to 2020).Managing specific customer experience team, for Cargo Readiness.Responsible for team development, talent building, continuous improvement, KPIs follow up, one on one meetings and team management overall.
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  • A.P. Moller - Maersk
    Customer Experience Analyst
    A.P. Moller - Maersk Jul 2015 - Sep 2017
    Santos, São Paulo, Brazil
    Responsible for direct interaction with customers, supporting in overall subjects related to exports and/or imports, such as documentation processes, booking follow up, issue resolution and service enhancement.
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  • A.P.Moller - Maersk
    Financial Analyst
    A.P.Moller - Maersk Mar 2014 - Jul 2015
    Santos, São Paulo, Brazil
    Collections department. Coordinating direct communication with VIP customers, in order to keep payments under control and in dully time.
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  • Login Logística
    Sales Executive
    Login Logística Sep 2013 - Jan 2014
    São Paulo, São Paulo, Brazil
    Customer prospection and coordination of local logistics, exports and imports.
  • Msc Mediterranean Shipping Company
    Commercial Analyst
    Msc Mediterranean Shipping Company Jul 2011 - Aug 2013
    Santos, São Paulo, Brazil
    Direct negotiation for ocean freight, for external and internal customers. Sales support.
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  • Msc Mediterranean Shipping Company
    Financial Analyst
    Msc Mediterranean Shipping Company Aug 2008 - Jun 2011
    Collections department (accounts receivable). Coordinating the payments received and following up with customers, the pending payments.
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Rodrigo Franco Skills

Ocean Container International Logistics Freight Forwarding Export International Trade Logistics Management Import Supply Chain Management Sailing Operations Management Supply Chain Customs Regulations Navigation Contract Negotiation Sales Management Management Transportation Management Shipbuilding International Sales Transportes Microsoft Excel Microsoft Office

Rodrigo Franco Education Details

Frequently Asked Questions about Rodrigo Franco

What company does Rodrigo Franco work for?

Rodrigo Franco works for Movecta

What is Rodrigo Franco's role at the current company?

Rodrigo Franco's current role is Customer Experience | Uptake Manager | Sales Executive |.

What is Rodrigo Franco's email address?

Rodrigo Franco's email address is ro****@****ine.com

What schools did Rodrigo Franco attend?

Rodrigo Franco attended Mba Usp/esalq, Universidade Paulista.

What skills is Rodrigo Franco known for?

Rodrigo Franco has skills like Ocean, Container, International Logistics, Freight Forwarding, Export, International Trade, Logistics Management, Import, Supply Chain Management, Sailing, Operations Management, Supply Chain.

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