Rodrigo Costa Email & Phone Number

State Of São Paulo, Brazil

São Paulo, São Paulo, Brazil

• Product and Squad Management: I lead the Squad and manage the product lifecycle from conception to maintenance, focusing on scope definition, solution prioritization, and aligning the backlog with team objectives, always data-driven.• Financial Management and Cost Optimization (FinOps): In 2024, I implemented FinOps practices that resulted in a $1 million savings through cost analysis, optimization, and expense reduction strategies, collaborating with financial and operational teams.• Operational Excellence and Customer Representation: I ensure operational excellence and manage risks, representing customer needs within the Squad to exceed their expectations.• Strategic Planning and Prioritization: Responsible for the roadmap, business plan, and backlog prioritization, negotiating with stakeholders to define and evolve the product cohesively and strategically.• Product Development and Quality: I craft user stories and requirements, conduct testing, and monitor KPIs to ensure continuous value delivery and improvement of internal processes.

São Paulo, Brasil

• Security reviews, audits, and compliance processes to ensure systems and data are in compliance with applicable regulations and security standards.• Project and implementation of a security Data Lake to consolidate and analyze security logs and events from multiple sources.• Configuration and integration of services and tools for collecting, storing, and analyzing security data on a large scale.

São Paulo, São Paulo

• Management of cloud infrastructure (IBM Cloud)• Automation of common processes and creation of useful tools for daily operations via Ansible• Experience in root cause analysis and problem solving.• Strong understanding of Agile concepts, values and methodologies.

São Paulo Area, Brazil

• Worked as Middleware member in a dedicated team to support the company´s main system, alwaysfocusing in availability and response time.• Provided tuning recommendation to improve the environment in addition to avoiding outages,achieving significant results in the last two years.• Work closely with Code Deployment Team to resolve application deployment issues.

São Paulo Area, Brazil

• Provided customer support on the WebSphere Application Server environment on several versionswith Linux/Unix based platforms.• American Express Customer Support - USA, working directly in solving problems of high complexity,with many teams involved, always keeping the focus on the client seeking solutions to reduce costs.• Led implementation to transition from IBM Pure Application System of Ameriprise client - USA to theIBM BR Middleware team.• Documented architectures and installations of all the IBM WebSphere family products.

São Paulo Area, Brazil

• Responsible for the Web environment administration, using WebSphere Application server andWebSphere Portal Server on the Windows Server environment.• Responsible for establishing a yearly budget and controlling and reporting costs; administer vendorcontracts and software licenses, related to Web environment.• Other responsibilities included: Daily operations and monitoring, fix and package installations, capacityplanning, continuous improvement opportunities.

São Paulo Area, Brazil

• Novell NetWare Network Administrator.• Developed programs for customer management and sales reporting.

Master Of Business Administration - Mba, Computer/Information Technology Administration And Management

Bachelor, Computer Science