Rodrigo Jesus

Rodrigo Jesus Email and Phone Number

Prospecção Estratégica @ Hubtic - Grupo de Empresas de Tecnologia
State of São Paulo, Brazil
Rodrigo Jesus's Location
São Paulo, São Paulo, Brazil, Brazil
About Rodrigo Jesus

Hello! I Am Rodrigo, my professional history began in tourism in 1998 at Vasp Airlines, and after that, I went to Varig Airlines where I worked for five years (2001-2006). There I learned everything about the market and the system involved in the process of booking in general. I went to live in Australia in 2006 and came back in 2009 when my story in teaching English began. In 2010 I started to work for Amadeus as a GDS analyst system where I had worked for about 5 years, getting more knowledge about the system such as Airlines, hotels, and car bookings. Since then I've been working with technology, in addition to that, in 2021 I started new steps in my career working with development (2021-2022)and I also started my way into the Cloud Computing career.I was born in São Paulo but I've been living in Bahia since 2020, and I am living with my cats( I love them :-) I rescued them from the streets).I have a passion for surfing, which I've enjoyed since childhood. I often organize gatherings for our surf group to ride the waves together. Thanks to this amazing sport, I've had the opportunity to live in unique places like Australia, the North Coast of São Paulo, and Bahia. Music is another significant aspect of my life; I am both a singer and a songwriter, having studied songwriting and arrangements for many years. Over time, I've been part of several bands, often serving as the lead vocalist. One band that holds a special place in my heart is Zé Pretinha's Band, which originated in Australia. We still keep in touch to this day.

Rodrigo Jesus's Current Company Details
Hubtic - Grupo de Empresas de Tecnologia

Hubtic - Grupo De Empresas De Tecnologia

View
Prospecção Estratégica
State of São Paulo, Brazil
Website:
hubtic.com.br
Employees:
5
Rodrigo Jesus Work Experience Details
  • Hubtic - Grupo De Empresas De Tecnologia
    Prospecção Estratégica
    Hubtic - Grupo De Empresas De Tecnologia
    State Of São Paulo, Brazil
  • Hugle Education
    English Teacher / Pedagogical Assitant
    Hugle Education Jul 2017 - Present
    São Sebastião, São Paulo, Brazil
    Applying the Callan method in order to teach English as a second language, I was responsible to help the students (more than 500 people at least) to achieve their dreams of getting fluent in English. And I used to help in the Pedagogical area as well, helping those students that had more issues with learning or helping them to find a better way to achieve their goals.
  • Smarter Logistics
    Tracking Specialist
    Smarter Logistics Jun 2023 - Oct 2023
    Florida, United States
    As a Tracking Specialist, I was responsible for monitoring the movement of loads within the United States and certain regions in Canada. This involved closely tracking shipments, ensuring their timely delivery, and closing out loads for the company. Additionally, I managed email communications related to tracking and gathered detailed information about each load to provide excellent service to our customers.
  • Zenvia
    Analista De Sistemas Pleno - Professional Services
    Zenvia Dec 2021 - Nov 2022
    Developing chatbots based on the customer business helping in the growth of their Companies. I have finished a project with a Mexico-based company that provides offices in a shared flexible workspace for small companies, and startup techs. I helped to migrate an important client's chatbot into a new instance, working with crossover teams. Supporting internal teams whenever they needed as well.
  • Beach Hotel Maresias
    Receptionist Customer Service
    Beach Hotel Maresias Dec 2016 - Jul 2017
    São Sebastião, Maresias
    Sales, reservation, system hotel, customer service. I was responsible for making reservations, updating the reservation system of the hotel, checking the rooms before the check-in of the customers, check all the areas of the hotel to find out and solve any problems.In addition to sales and customer service, I played a pivotal role in managing reservations and maintaining the hotel's reservation system. This involved meticulously updating the system with accurate booking information and ensuring seamless check-in experiences for guests by thoroughly inspecting rooms prior to their arrival. Additionally, I conducted regular checks of all hotel areas to promptly identify and resolve any issues, thereby enhancing overall guest satisfaction.
  • Amadeus It Group
    Hotels And Cars Distribution
    Amadeus It Group Apr 2015 - Oct 2016
    I was responsible for cultivating and nurturing strong customer relationships, serving as a dedicated point of contact for clients, addressing inquiries, resolving issues promptly, and proactively identifying opportunities for service improvement and client satisfaction.
  • Odebrecht
    System Analyst
    Odebrecht 2013 - 2014
    I spearheaded the configuration process of the Amadeus eTravel Management self-booking tool, ensuring seamless setup and customization to meet the specific needs and preferences of the company. This initiative streamlined the booking process, optimizing efficiency and enhancing the overall travel experience for employees.
  • Amadeus It Group
    System Analyst
    Amadeus It Group Mar 2010 - Apr 2013
    Supporting the customers ( Tourism Agencies, airline companies, Hotels, car rental companies, etc) via email, telephone, and chat with issues about the system, and configurations, and solving all kinds of technical problems. I adeptly resolved a wide range of technical challenges, ensuring seamless operations and maximizing client satisfaction. Through proactive problem-solving and attentive customer service, I played a pivotal role in fostering strong relationships with our valued clients and bolstering the reputation of our help desk as a trusted and reliable resource in the industry.
  • Amadeus
    Amadeus Strategic Support Vip Accounts (Odebrecht)
    Amadeus Jan 2012 - Mar 2013
    São Paulo, Brazil
    Provided dedicated VIP functional and technical support, resolving many critical issues. Successfully managed customer relationships, and conducted thorough performance and usability testing, leading to improvement. Delivered exceptional customer service.
  • The Sebel Manly Beach
    Australia
    The Sebel Manly Beach Mar 2006 - Nov 2008
    Sydney, New South Wales, Australia
    Started as a housekeeping, houseman then waiter, barista, and barman.I was responsible in all of those positions for maintaining great service quality making sure the customers would have the best experience.
  • Varig
    Sales Agent
    Varig May 2001 - May 2006
    I was responsible for managing critical tasks such as issuing and reissuing domestic and international tickets, conducting meticulous fare calculations for domestic and international flights, and delivering exceptional customer service to passengers. Amidst the hustle and bustle of one of the busiest airports in the world, I thrived in ensuring accuracy and efficiency in ticketing processes while providing personalized assistance to travelers, contributing to smooth operations and enhancing the overall passenger experience. My commitment to excellence and professionalism played a vital role in upholding the airport's reputation for exceptional service delivery and reliability.

Rodrigo Jesus Education Details

  • Cesumar
    Information Technology
  • Migrando Para Ti
    Migrando Para Ti
    Quality Assurance / Qa
  • Senac São Paulo
    Senac São Paulo
    First Semester

Frequently Asked Questions about Rodrigo Jesus

What company does Rodrigo Jesus work for?

Rodrigo Jesus works for Hubtic - Grupo De Empresas De Tecnologia

What is Rodrigo Jesus's role at the current company?

Rodrigo Jesus's current role is Prospecção Estratégica.

What schools did Rodrigo Jesus attend?

Rodrigo Jesus attended Cesumar, Migrando Para Ti, Senac São Paulo.

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