Company: Valle NevadoPosition: Operations Manager, Reporting to the Board and General ManagerResponsible for the management and operation of 3 hotels with 260 rooms, 9 apartments buildings, 7 restaurants , 4 bars and banquet facilities, along with the administration and operation of staff accommodation Villas, clinic for guests and clients, guests entertainment and finally Hotel and buildings maintenance.Responsible for development and management 500 associates Responsible… Show more Company: Valle NevadoPosition: Operations Manager, Reporting to the Board and General ManagerResponsible for the management and operation of 3 hotels with 260 rooms, 9 apartments buildings, 7 restaurants , 4 bars and banquet facilities, along with the administration and operation of staff accommodation Villas, clinic for guests and clients, guests entertainment and finally Hotel and buildings maintenance.Responsible for development and management 500 associates Responsible for deliver high quality services Successfully developed and implement Standards Operations Procedures across all properties Food cost for the last 3 season at 27 % Implement HACCP at Resort Kitchens Achieve budget cost for the last 3 seasonManage properly cost budget of U$D 10 MRefurnished of 3 Hotel and developed new banquet facilitiesAdvising, supporting, coaching and developing F&B managers Improve service standards Upgraded all menus and wine lists in all outlets Show less

Position: Hotel Manager, start date May 2008.Responsible for rooms operations of 3 Hotel and apartments buildings.Accountable for 200 associatesSuccessfully developed and implement Standards Operations Procedures across all properties Refurnished of 3 Hotel and developed new banquet facilitiesUpgraded all standards and rooms amenitiesDeveloped a operations team for the resort.

Responsible for Hotel and Banquet revenue.Responsible for generate Hotel and banquets rates, considering different markets and segments Create sales strategies for 3 years. Responsible for maximize overall revenueDeveloped and implement space release policies Monitor and interpret all industries trends Create Business Plan Achieve after 2 years 1st place in local Market PlaceIncrease yearly Rev ParWon Company regional award of revenue Team of the Year… Show more Responsible for Hotel and Banquet revenue.Responsible for generate Hotel and banquets rates, considering different markets and segments Create sales strategies for 3 years. Responsible for maximize overall revenueDeveloped and implement space release policies Monitor and interpret all industries trends Create Business Plan Achieve after 2 years 1st place in local Market PlaceIncrease yearly Rev ParWon Company regional award of revenue Team of the Year (2007)Increase sales for rack rates from 10 % to 22 % Show less

Responsible for Hotel rooms operations (280 rooms )Responsible for Front Desk, Concierge, Executive Lounge, Business Center, Spa, Responsible for development and management of 60 associates.Achived awards, Manager of the quarter 2003, Manager of the year 2004,

Responsable for Night Hotel Operations .