Rodrigo Flores Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

San Francisco, Ca, Us

Santa Monica, California, Us

❏Actively supporting global offices, delivering technical assistance and resolving IT challenges to maintain uninterrupted workflow and enhance productivity.❏ Excelled as a customer-focused associate at the Tech-Know Bar, delivering top-notch technical support.❏ Successfully imaging and deploying computers for diverse clients, ensuring seamless setup and configuration of hardware, software, and operating systems according to client specifications and industry best practices.❏ Played a key role in building and expanding the IT knowledge base, crafting informative articles and tutorials on various technical topics, enabling users to troubleshoot and resolve issues independently.

Burbank, Ca, Us

Santa Monica, California, Us

❏ Immediate IT support using an email as a ticketing queue supporting150 employees around the world❏ Building and configuring PC’s based on the user’s needs❏ Managed inventory stock of equipment in the office while keeping adiligent record of current and incoming materials❏ Leading a project to update all security applications in all WFH andin office computers in the company❏ Collaborating with our vendor to activate patch panel ports in our serverroom

New York, Ny, Us

❏Leading a Return to Office project preparing the office for the return of 500+ employees❏Supporting IT infrastructure across multiple offices including the install of Zoom phone software and collaborating with the Voice-ops team to install new phones❏Running the TechStop bar for our colleague’s immediate technical assistance❏Building laptops and configuring IPhones whether it be for new hires or a colleague in need of an upgrade❏Creating, editing, and improving knowledge base articles❏Manage the unassigned queue and resolve or direct self-service tickets to their appropriate assignment group

California, Us

❏Reviewing 100+ invoice deductions in order to perform the appropriate appeals necessary for payment using our client’s portals such as Legal X, Tymetrix 360, Counsel link, and many more❏Tracking invoice statuses for up to 90+ Clients using Excel maintaining an organized spreadsheet❏Strength the Appeals Clerk process for a more efficient way of handling the day to day operations❏Interacting with shareholders, attorneys, and finance to obtain appropriate documents for appeals submission to meet our client’s deadlines❏Analyze our clients’ guidelines in order to properly obtain reconsiderations

West Hollywood, California, Us

❏Serving over 50+ people per day in a professional 5 star manner, resulting in keeping the establishment's 5 star rating.❏ Constantly checking on our guests to make sure they have a 5 stardining experience❏ Following Forbes standards to keep our hotel’s 5 star rating❏ Exceeding our guest’s expectations by going above and beyond forthem, making their stay advantageous

Los Angeles, California, Us

❏ Cleaning debris off and keeping tables free in a fast pacedenvironment❏ Maintaining current station clean (busser station, runnerstation, bar)❏ Inspecting food to match ticket and running food at the sametime

Los Angeles, California, Us

❏ Managing Inventory stock between 5 warehouses❏ Procuring over $30,000 worth of material from multiple vendorsand placing purchase orders into brewery inventory system❏ Maintain a diligent record and inventory of current, incoming, andprocessed materials for an ongoing production schedule❏ Scheduling Dock times to maintain a moving workplace as well asidentifying inbound opportunities to maximize efficiency

Los Angeles, California, Us

❏ A/P Invoice matching and processing into SAP❏ Accurately reviewed vendor statements and processed past dueinvoices as necessary❏ Assess potential for future inventory several weeks out, Payingattention to external factors like events and seasonality❏ Entering and processing orders from distributors, sales team, andpubs into our system and communicating ship dates, times, andreceipt of the sales order❏ Processing our pubs Goods Receipts turning them into invoices❏ Assisted with month end close-out

Washington, Dc, Us