Computer engineer with experience in the areas of Services IT, DevOps, IT management and IT Projects. Also providing pre- and post-sales, focused on customers and partners in the region. Managing relationships with internal, external and partners in the implementation, level 2 support and technology assessment of products for customers. Professional with skill in the detection of solutions, troubleshooting and opportunities for improvement, in the different processes of problems, associated with technologies, with high resolution capacity and focused on new innovative challenges.I stand out for building bonds of trust with my customer and partners who position me as an indispensable advisor in particularly complex situations.