Rodrigo De Carvalho Lucas Email & Phone Number

Lisboa, Portugal

- Implementation of APP`s and POS Systems, Kiosk for FoodService companies | Collective Meals, Europe, Latin America and Brazil.- Test applications and software to detect bugs, errors, defects or any problem that the end user may encounter, working together with the development team and contributing with experience in the food service area.- With support from Jira, ensure that all Stories and Processes related to a project are properly registered and scored, in addition to processing demands as necessary.

Sao Paulo, Brazil

- Project to implement a new core dedicated to IT Services | Service Desk for new customers.- Creation of IT policies, Inventory Control, Rollout.- AD and Office365 administration, licenses, account creation and management.

Sao Paulo, Brazil

- Projects | Delivery | Deployments | Team Management | EndUser | Service Desk | rollout- Service Management | Suppliers: Telecom Contracts, Budget Control, Infrastructure, Access Controls (CCTV, Turnstiles), POS Systems, APP`s, Kiosk, MDM Management IBM Security MaaS360, Monitoring SLA's.- Responsible for the Fixed and Mobile Telecom area, providing voice and data connectivity to 1500 units and 1000 employees throughout Brazil.

Sao Paulo, Brazil

- Visits to implement the company's business units and meeting with customers in all states of the Brazilian territory.- Rollout management for hardware and software managing and training a team of 20 employees to execute the project.- Provide 3rd level support regarding POS problems and network troubleshooting, analyzing the occurrence, identifying the root cause and defining the solution, to support IT infrastructure and support services related to the business.

Sao Paulo, Brazil

- On-Site Support in strategic units with a large volume of POS operations | Bank Itaú, Bank Santander, Hospital Incor, Serasa, Laboratório Fleury, etc.

Sao Paulo, Brazil

- On-Site IT Support Siemens customer- Training in the use of the company's ERP and POS systems- Maintenance of hardware and software in IT equipment and computer networks.

Csm/O Works Supply And Maintenance Center

- Administrative Services - HR Personnel Administration

Analysis And Systems Development

Informatic Technician

Computer Network