HSBC is one of the world’s largest banking and financial services organisations. Retail Banking and Wealth Management covers 67 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America.

KEY RESPONSIBILITIESMerchandising: - Initiate National VM direction for improved sales growth. - Accurate replenishment of missing sizes of all categories – maximizing on-floor capacities. - Obtain best approved area / position in the department for our products.- Advise store staff of upcoming products, promotions and new additions to the brand. - etc ...Sales:  - Meet weekly/monthly sales budgets.- Build strong relationships with store management and floor staff with focus on KEY stakeholders.

Provide customer service, guide customers in sales and assist them in after-sales. Guide customers on promotions, merchandising and campaigns. Demonstrate our best products by using the best arguments. Promoting our products by demonstrating different benefits to the competition and sell it by using the right product to the right customer according to the occasion.

Provide an amazing experience in shopping

Strategic planning focused on customer loyalty, analysis of strengths and weaknesses / opportunities and threats of the services offered by the company, implementation of marketing actions and employee's training.

I led a team of 20 employees in case handling and problem solving