Rodrigo Drumond Email & Phone Number

Kitchener, On, Ca

Kitchener, On, Ca

Kitchener, Ontario, Canada

• Promote Credit Union’s services and products based on the client´s personal needs.• Constantly identify opportunities to offer a higher level of service.• Respond to member inquiries in person, over the phone, or via email. Assisting members with account openings, maintenance and other transactions.• Working closely with other associates and departments to improve service processes

Sault Ste. Marie, Ontario, Canada

• Assist customers and provide above and beyond customer service to increase sale goals.• Processed sales transactions. Cash and office management activities.• Promoted personal investment products, financial services, and consumer loan to clients.

Sault Ste. Marie, Ontario, Canada

- Build relations with groups with events to retain business and increase sales- Responds to and handles guest problems and complaints.- Set daily goals and delegates tasks to improve departmental performance.

Sault Ste. Marie, Ontario, Canada

1- Processed sales transactions (debit, cash, credit card, and on-line orders)2- Serve customers with in-house drinks, merchandise, giving advice, ringing up sales3- Experience handling cash, and completing floats4- Greet and provide product knowledge to customers 5- Participated in teamwork and leadership6- Used various forms of communication in different languages to complete orders 7- Train staff on various in-house equipment and tasks8- Provide above and beyond customer service (names of regulars, elite appreciation)9- Completed hospitality training through Marriott.10- Clean, organize, stock, mop, take out trash and receive orders

Brazil

1- Proficient on the use of mathematical and algebraical tools2- Mastery on Blockchain analytical tools. 3- Generate revenue exploring different markets (Stocks, Securities, Crypto)4- Lead and teach subordinates on financial practices (Trading, trend analysis, etc.)5- Study and learn about different markets and industries daily6- Operate on different computer programs (Microsoft Excel, Power BI, etc.)7- Gather, clean and elaborate data from market reports.8- Withdraw, Deposit and Transfer assets through different digital platforms

Garden River, Ontario, Canada

1- Provided directed assistance to CEO with presentations in a large atmosphere. 2- Assisted with developing visual materials, photocopied different presentational material.3- Coordinated presentations geared to teamwork and self help 4- Delivered speeches regarding wellbeing, teamwork and overcoming life’s obstacles.5- Presented speeches in a large setting (+100 attendees) 6- Developed excellent interpersonal skills that contributed to active solutions.7- Travelled to various communities to provide training (Kashechewan, Ontario, etc.)

Brasília, Federal District, Brazil

I have 5 years of experience at video and audio editing, producing, marketing, and acting because of this hobby of mine. Better than any words, as for this area, I invite you to watch the featured video below that I made for a contest to advertise a software. Info for the nerds: Editing: I started using only iMovie, went to Sony Vegas for 5 months, Adobe Premiere for 2 years and stablished myself on Black Magic's Davinci Resolve for the past 3 years.Effects: 2 years on Adobe After Effects, and 3 Years on FusionAudio: 2 years in Audacity, 1 year on Adobe Premiere and 2 years on Ultra StudioSEO / Data Analysis: Most of the years I used Tube Buddy's analytic features.