Managing a plethora of workers from different trades to make sure the job gets done, schedule is followed and health and safety rules are obeyed at all times.Jobs completed:- 2 Back to base floors at Brookfield Place- Retrofit of 1 Lan room at Brookfield Place- New RBC branch at The Well- New 4 floors office for Canada Goose at Queens Quay- New office extension for Colas at Yonge and Sheppard- New CIBC branch in HamiltonAlso helped with the completion of:- New retail location for Arcadia Earth at The Well- New 3 floors office for Northland Power at Yonge and St. Clair- New office for Platform Insurance at Brookfield Place- New office for Procom at Yonge and St. Clair- Back to base floor at Brookfield Place- Improvements at U of T student commons - New office for Dyson at The Well- New TD sponsored benches around Union Station- New TD branch at Union Station- New 4 floors office for Intuit at The Well

Supervised teams of up to 16 people on jobsites;Managed employee training for all new recruits and offered continuous advice, guidance and mentorship on duties and best practices;Helped management to keep projects clean, organized and on track at all times.

This is a volunteer position.Driven to help Brazilians to settle and learn about the people, life and culture of Canada, the new country they decided to call home. - Contacted, set meetings with and organized presentations and speeches with successful people willing to share their knowledge with the Brazilian community;- Provided event coordination on event days, organizing people, content and execution;- Supplied a few events with photograph services as well.

This is a volunteer position.Created content and helped manage social media channels such as Facebook page, Instagram page and Stories. - Identified opportunities for improvement in social media channels, in order to implement best practices and coordinate attractive campaigns to increase followers and reach.

This is a volunteer position.Managed photography’s needs and execution. - Photographed all meetings and classes and organized the pictures for posts, campaigns and reports to the families;- Developed strong relationships with kids and their families, building trust and confidence.

Faced the whole company’s learning process while passing through the positions of Key Holder, Assistant Manager and Store Manager.- Proven expertise in problem-solving using leadership;- Supported clients to identify needs based on extensive product knowledge;- Provided excellent customer service to all customers in all kinds of situations;- Interviewed, hired, trained and coached more than 12 new employees;- Managed four different locations during my period in the company;- Helped my first location to get the second-best position (about 6 months) in the most profitable -stores of the company (among 17 locations) and then it lost 3 positions after I left (about 3 months);- Got the mission to improve the worst location (the store needed huge improvements in merchandising, organization, training and sales) where I changed 75% of personnel, increased the size of the team by 20% and have redone all merchandising organization; - Had the opportunity to oversee the closing of one location.

- Certified that the store had always a fresh look and an appealing display by cleaning, restocking, front-facing, checking codes, rotating products from the shelves, bulk bins, frozen and dairy case;- Monitored and prevented spoilage, removed out-of-date products from the sales floor and communicated waste to supervisors;- Maintained back stock in good order and assisted with periodic inventory checks;- Provided excellent customer service, addressing needs of customers in a timely and effective manner, always improving suggestive selling techniques; in person and by answering the phone;- Maximized sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising products; also ensuring accuracy of signs and pricing.

Sales Representative of Major Real Estate DevelopersGathered prospective customers for future real estate developments. Created presentations based on houses and condos features for selling purposes. Performed those presentations.Driven to deliver positive results. Self-motivated, disciplined and steadfast. Demonstrated excellent negotiation skills.Focused in delivering the highest level of customer service.Very passionate, hardworking and attentive to detail.

Sales Representative of Major Real Estate DevelopersGathered prospective customers for future real estate developments. Created presentations based on houses and condos features for selling purposes. Performed those presentations.Driven to deliver positive results. Self-motivated, disciplined and steadfast. Demonstrated excellent negotiation skills.Focused in delivering the highest level of customer service.Very passionate, hardworking and attentive to detail.

Responsible for the company’s administrative and project management. Implemented a more efficient sales management system which improved processes and communication.Identified opportunities for improvement in sales and purchasing operations in order to implement best practices and coordinate interaction among Sales, Operations, Finance and Marketing.Coordinated procurement of stock ensuring timely delivery and accuracy of purchase orders. Managed sales orders and call volume, billing and payment implementing better internal controls.Developed strong relationships with suppliers, clients, engaging in all levels of leadership, prioritizing and managing resources. Proven ability to balance competing priorities while working collaboratively and effectively.Contacted, set meetings with and made presentations to potential clients to generate interest and potential contracts. Identified customers’ needs and opportunities. Monitored and analyzed sales/purchasing records and trends to anticipate clients’ buying patterns.Recognized for being an open and objective communicator, successful both as a leader and as a team player with a strong ability to motivate others.Provided leadership, direction and training to new employees.

Demonstrated experience with visual communication development and management including branding and marketing.Nurtured on-going customer relationships that ensured long term strategies. Recognized by customers as highly creative, providing solutions aligned to customer’s brand, growth and profitability.Created print-based marketing material such as brochures, ads, banners, catalogues and presentations.Expert on large format printers, monitor and printer calibration and linearization.Managed copy and design elements including graphics, images and layouts for billboards, banners, signs, wraps and large print collateral as well as image search and treatment.Regularly communicated project status and timeline updates to internal stakeholders and clients.Demonstrated ability to manage multiple projects and communicate with all levels of management and customers.Utilized critical thinking skills to identify strengths and weaknesses of alternative solutions and approaches to problems, as well as organization & time management skills.Provided training and workload direction to new coordinators.

Demonstrated experience with visual communication development.Nurtured on-going customer relationships that ensured long term strategies. Recognized by customers as highly creative, providing solutions aligned to customer’s brand, growth and profitability.Created print-based marketing material such as brochures, ads, banners, catalogues and presentations.Expert on large format printers, monitor and printer calibration and linearization.Managed copy and design elements including graphics, images and layouts for billboards, banners, signs, wraps and large print collateral as well as image search and treatment.

Delivered exceptional customer service and maintained high standards of operational excellence.Provided weekly sales and inventory reports.Developed marketing strategies to retain and acquire new customers including a mother’s day promotion for existing customers, friends and family; holiday gift wrapping for frequent customers; back to school custom packages with key office supplies based on schools lists.