Rodrigo Jardim Email & Phone Number

California, United States

Oakland, California, Us

. Spearheaded and successfully drove a portfolio of over 40 IT Infrastructure Capital projects for the construction and expansion of Radiology Rooms, Operating Rooms, Cath Labs, Chemistry and Hematology labs, Fluoroscopy rooms, ICUs, Receptions, and Medical Offices by implementing comprehensive IT services, including network, AV solutions, PCs, voice and printers solutions, as well as other infrastructure improvements as IDFs and MDFs remediation.. Led the successful deployment of Telle Sitter services across multiple ICU facilities in the East Bay, enhancing patient monitoring and safety.. Reduced resource costs by 18% by developing resource planning and leveling, ensuring the right resources were available at the right time, and adjusting the schedule to prevent overallocation or underutilization.. Proposed and implemented general IT and network advancements, including TRs optimizations, cabling, WLAN upgrades, server refreshment, and security systems, improving the network performance and service reliability by 30%.. Partnered collaboratively and successfully with cross-functional teams, including Facilities & Construction, IT Engineering, Department Managers, Biomed, Clin Tech, and strategic vendors such as Phillips, Siemens, and McKesson, leveraging strong interpersonal skills to ensure consistent project deliverables, breaking down barriers, and foster a cohesive working environment.

. Provided IT consultant services for projects at Medical Legal Evaluators (Richmond, CA) and Robert Half (San Francisco, CA) companies.. Led critical upgrades in internet circuits, power and connectivity redundancy, Wi-Fi, and cabling optimization.. Successfully orchestrated training and User Acceptance Testing (UAT) and delivered proactive, hands-on support for the network, including patch panels, switch installations and cross-connections, and PC and printer deployments, ensuringseamless project launches with zero issues.

Cincinnati, Ohio, Us

. Successfully managed complex, long-term projects for capital/facilities projects involving the complete implementation of innovative IT services for greenfield and expansions of P&G’s plants, warehouses, and offices, enabling P&G to increase market share in Brazil, deploying over 20 IDFs/MDFs, 4 Data Centers, and equipment for over 1000 users.. Upgraded IT infrastructure, cutting distribution center disruptions from internet and connectivity issues by 98%, which resulted in USD 40k savings within three months.. Collaborated with cross-functional teams to evaluate and prioritize IT infrastructure projects based on strategic importance and potential impact, resulting in a 25% increase in overall portfolio value and alignment with organizational priorities.. Developed the IT infrastructure for two new distribution centers and one new office, ensuring seamless integration and optimal functionality.. Generated detailed project status reports, keeping stakeholders informed and efficiently managing IT projects using PPMC and MS Project.. Managed MES software implementation projects for product line monitoring across production lines in LATAM.

Cincinnati, Ohio, Us

. Managed core IT infrastructure, including email systems, LAN (physical and logical), WAN, security, backups, and data centers in 9 sites across diverse regions. . Led a global IT project to implement new remote support tools in North America and Latin America, significantly improving the user experience.. Achieved a 30% reduction in both time and implementation costs for IT infrastructure projects by implementing improved management strategies for local stakeholders.. Conducted weekly meetings with the technical team to review service progress, address complex issues, and deliver operation training sessions.

Cincinnati, Ohio, Us

- Provided support for WMS systems, developed SQL queries and reports, and implemented various system improvements.

- Effectively managed over 40 service tickets daily, guiding them through resolution by directing them to the appropriate technicians and analysts.- Oversaw a team of 4 members, handling weekly meetings with the team to supervise the progress of various IT services. - Reviewed agreements with external vendors, implemented contingency processes and achieved cost savings of $50k.- Delivered user support services, addressing an average of 30 daily technical issues, including computer and printer repairs, system installations, and software updates.Facilitated and negotiated over 10 supplier contracts, ensuring IT compliance with company standards.

- Managed IT infrastructure system data center operations, including cabling, switches, and routers, to ensure robust and secure connectivity, reducing server error occurrences by 30% through proactive prevention measures.- Supervised server and company file backup operations, promptly restoring data as required.

- Maintained an accurate, up-to-date monthly inventory of PCs, printers, and other hardware assets.

Rio De Janeiro, Rj, Br

- Provided helpdesk 1st and 3rd level support and servers operation in major companies including Wella and Coca-Cola.

São Paulo, Sp, Br

- Provided data base maintenance and data input for the main system as well as PC hardware support.

Master Of Business Administration (Mba), Project Management

Information Technology And Systems, Tecnologia Da Informação