Rodrigo Andrade Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

• Undertaking general administration duties such as data entry, conducting repairs, document management, providing customer service, and answering emails and telephone calls.
• Assisting the finance department by creating PO requisitions and issuing PO to suppliers.
• Collecting payments from customers in compliance with financial policies and procedures.
• Processing monthly claim reports.
• Compiling quality reports on all engineers’ performance to ensure they are completing tasks according to company procedures by providing weekly quality check reports to the Operations Manager.
• Liaising with Local authorities/social housings by conducting repairs and heating services, preparing regular reports, and providing customer service to council houses tenants.

Dublin, Ireland

• Worked on-site University College Dublin - UCD
• Delegated and supported daily tasks to ensure first-class guest experience, team accountability, and operational excellence.
• Assisted in conducting routine inspections of the residencies' operation to ensure UCD's high standards of quality and service are maintained.
• Worked closely with different cross-functional teams in the development of quality inspection standards.
• Maintained inventory, ordered supplies and managed labour routines, such as attendance, rosters, holiday, and employment contract.
• Produced accurate and reliable data and interpreted results, and ensured timely operation of monthly payroll, and reviewed work schedules.

Brazil

• Frontline customer service, managed customer inquiries and issues through phone calls, emails or in person.
• Resolved collections by examining customer payment flow, payment history, and credit line.
• Posting invoices onto the system, invoice reconciliation, and dealing with any outstanding invoices or payments.
• Managed the bank-financing department to obtain real estate financing.
• Prepared documents such as contractual termination, assignment of rights and payment flow negotiation by providing customer data analysis and handling customer appeals.
• Maintained customer data on CRM (Customer Relationship Management) system up to date.

Pará, Brazil

• Managed all payments and expenditures, including payroll, purchase orders, and process invoices for client’s/suppliers’ statements.
• Provided administrative support during budget preparation.
• Responsible for processing cash and card payments.
• Produced accurate and reliable data and interpreted results and ensured timely operation of monthly payroll and reviewed work schedules.
• Maintained outstanding store condition and visual merchandising standards.
• Controlled and managed stock by ensuring that the store’s stock is constantly replenished.

Brazil

• Government Administration
• Analysed statistical data and formulas for tactical and operational indicators, based on the collection of data related to traffic accidents.
• Completed forms and registrations, prepared statistics, and handled data resulting from traffic accidents.
• Prepared regular reports for partner institutions, other institutions, external agencies, and government departments.
• Visually reviewed disturbing sensitive content including accident scene photos and videos, victims, etc...
• Managed Excel tools to record data, format basic formulas, and create charts and graphs.✔Achievements○ Created a spreadsheet to increase the efficiency of recording and interpreting data, keeping traffic accident.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Bachelor Of Business Administration - Bba, 88.00