With over 5 years of experience in customer service and 1 year in Customer Experience within the importation sector, I bring solid expertise in managing customer-facing operations, including customer service, overseeing import processes, and negotiating with Chinese suppliers. I also possess intermediate skills in Microsoft Excel and Word, along with practical abilities in typing and communication. Additionally, I have skills in the fields of administration and entrepreneurship, with a focus on the digital environment. I am responsible for planning, executing, and optimizing digital advertising campaigns across various online platforms, with a primary focus on Google Ads and Facebook Ads.Contact: rodmarim95@gmail.com