• Apoio à liderança executiva na construção do Planejamento Estratégico de longo, médio e curto prazo;• Condução de agendas executivas para alinhamento estratégico e acompanhamento de resultados (OKRs, Métricas de Desenvolvimento, etc);• Gestão do Portfólio de Iniciativas de Tecnologia;• Elaboração de roadmap de comunicação para lideranças e times de tecnologia visando alinhamento estratégico, disseminação de conhecimento, principais eventos, dentre outros;• Governança dos indicadores estratégicos e de performance de tecnologia;• Definição, manutenção e evolução do plano de gestão de capacidade de recursos e alocação;• Liderança técnica de Analistas, realizando encontros 1:1 para desenvolvimento da equipe e apoiando a definição de estratégias de capacitação e acompanhamento de crescimento profissional;• Desenvolvimento do Hub de Governança de TI, aplicativo responsável por disponibilizar informações e dados de forma ágil e transparente para Gestão de Valor e tomada de decisão.

● Led the Digital Hub Performance initiative, developing dashboards to monitor and improve the efficiency of 3 Value Streams represented by 150 software development teams. Improved Lead Time for Changes performance by 30% within the first year, resulting in faster delivery cycles and increased customer satisfaction.● Implemented portfolio management solutions to facilitate team and executive alignment. Successfully transitioned from a third-party tool to an internal solution, resulting in a cost savings of R$2 million per year● Provided support to executives in effectively managing and allocating employees and resources across different products and development platforms within the Digital Hub, resulting in optimized resource utilization and improved delivery outcomes.● Led the mapping and enabling of new value streams, ensuring the successful integration of new projects and initiatives into the Agile framework, leading to increased agility and flexibility in responding to market demands.● Developed and delivered Agile training programs for teams and stakeholders, resulting in improved understanding and adoption of Agile principles and practices.

● Led the development and implementation of a new digital module for Document Management (policies, operational manuals, work instructions) within the Management System. Defined and refined functionalities, prioritized tasks, and tracked deliveries using agile methodologies, resulting in a successful and efficient system enhancement.● Managed processes by conducting mapping, optimization, and periodic revisions of the Management System. Monitored key performance indicators (KPIs) and proactively identified and addressed deviations, resulting in improved operational efficiency and compliance.

● Led the Projects and Processes area of the Joint Venture between NBCUniversal and Globosat, providing support for strategic planning and project management within the company.● Implemented continuous improvement initiatives for business processes, applying methodologies such as PDCA and Lean Six Sigma. Conducted process mapping and optimization, resulting in streamlined workflows and improved operational efficiency.● Structured key performance indicators (KPIs) and developed dashboards in Power BI to monitor process performance, enabling data-driven decision-making and timely identification of improvement opportunities.● Developed business tools using Microsoft platforms such as SharePoint, PowerApps, and Flow, resulting in enhanced automation, process efficiency, and collaboration within the organization.

● Led strategic planning and performance indicator cascading, resulting in effective action plan management and a monthly meeting framework, contributing to improved goal alignment and performance tracking across the organization.● Managed the Project Management Office (PMO) activities, including requirements gathering, budget monitoring and control, and ensuring adherence to agreed scope and deadlines, leading to successful project outcomes and client satisfaction.● Delivered monthly status report presentations to senior management, highlighting progress and key milestones for major projects such as the implementation of a new B2C company site, establishment of a real estate credit business unit, and introduction of payment systems. These initiatives drove increased customer engagement and revenue growth.● Conducted the implementation of a Shared Services Center (CSC), resulting in a 40% reduction in monthly operational costs through the identification and optimization of value chain opportunities, internalization of branch operations, and the implementation of new streamlined processes.● Developed Standard Operating Procedures (SOPs) and conducted policy reviews for critical processes in the sales cycle, including collection, supplies, and travel. These efforts resulted in improved process standardization, compliance, and risk mitigation.● Led training programs for employees on business and productivity tools, including CRM, Tickets Portal, Broker Portal, and Office 365. Conducted internal audits to ensure adherence to company manuals and policies, implementing corrective actions when necessary, which significantly improved employee productivity and adherence to quality standards.

• SOX Certification (Sarbanes-Oxley) process of the Eletrobrás Group, mapping and reviewing the processes for 5 different departments (Accounting, Supplies, Human Resources, Commercial, Tax and Financial);• Risk matrix and controls and deviation treatments.