Rodrigo Piris Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

-Developed dashboards to manage client report requests, and new client implementation records on Salesforce.com-Managed client report request distribution, completion-Generated, quality-controlled client utilization reports, and participated in conceptualization, testing, and implementation of new wellness reporting -Securely submitted HIPAA compliant reports to 3rd party organizations for data analysis -Created and updated various process documents used to train new account coordinators-Tested web-site updates and programs -Set-up client's point based incentive program on our website -Conceptualized checks-and-balances systems to ensure client implementations and client program set-ups were completed from beginning to end-Received, analyzed, organized client roster information transmitted through secure servers-Ensured data transfer from various sources (laboratories, screening-events, physician forms) was completed in a timely manner, resolved situations in which data flow had problems-Managed short term email campaigns using 3rd party software (Exact Target/HubSpot)-Managed short term outbound calling projects through 3rd party vendors to whom we delegated large call volumes

San Francisco Bay Area

-Supported account management and operations teams in building and maintaining client relationships.-Generated, analyzed, client utilization reports-Created PowerPoint presentations describing program outcomes-Corresponded with clients via email and phone-Assisted with new client implementations-Assisted with completion of requests for proposals-Ensured account data was accurately entered and updated-Aided clients with communications, promotions and educational materials-Ensured account satisfaction, retention, and creation of up-selling opportunities -Built and sustained client relationships

San Francisco Bay Area

-Managed a case load of 300+ nationwide members (English/Spanish) with health risks such as diabetes, high or low weight, sedentary lifestyles, chronic stress, hypercholesterolemia, hypertension, and nicotine use. Guided them through the development of individual action plans to decrease these health risks.-Developed interactive online programs for health risk reduction (English/Spanish). Topics: creating a physical fitness program, improving eating habits, and self-paced weight management. Collaborated on others for more intensive weight management and stress management.-Created educational materials on various health topics (English/Spanish)-Developed educational in-services promoting continued education.-Managed training and distribution of cases for newer health coaches-Provided feedback and input necessary for the development of a new internal health coaching database-Translated content of website from English to Spanish

San Francisco Bay Area

-Developed seminars about modifiable cardiovascular health risks that were taught on-site at client offices (English/Spanish). Topics included: blood pressure management, cholesterol reduction, diabetes management, nutrition for health, weight management, men's health, stress management, walking for fitness, sit & get fit ,and tobacco cessation. The seminars incorporated strategies for risk reduction and action plans for health-improvement -Hired, trained, educated seminar instructors nationwide-Coordinated seminar schedules for corporate clients and instructors nationwide -Evaluated participant feedback and adjusted/updated informational materials

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Science (Bs), Kinesiology And Exercise Science, Magna Cum Laude.

Activities and Societies: Exercise physiology laboratory volunteer team.