Global Cx Coe Manager
Current
Nov 2022 - Present
AeroLeads people directory · profile
Rodrigo Pomés Bachert Torres Email & Phone Number
Global CX COE Manager
at
99
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Global CX COE Manager
Location
São Paulo, Brazil
Company size
Who is Rodrigo Pomés Bachert Torres? Overview
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Quick answer
Rodrigo Pomés Bachert Torres is listed as Global CX COE Manager at 99, a with 2356 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Rodrigo Pomés Bachert Torres.
Rodrigo Pomés Bachert Torres previously worked as Global CX Ops Sr. Specialist at 99 and Business Improvement & Experience Sr. Specialist | CX Brazil at 99. Rodrigo Pomés Bachert Torres holds Bachelor'S Degree, Manufacturing Engineering from Imt - Mauá - Instituto Mauá De Tecnologia.
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99
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Profile bio
About Rodrigo Pomés Bachert Torres
Experienced Business Process Consultant with a demonstrated history of working in the telecommunications and tech industry. Skilled in Marketing tools and strong Customer Experience professional with a BS in Manufacturing Engineering from Centro Universitário do Instituto Mauá de Tecnologia. Always seeking a defying environment to learn and provide the best experience to the users.
Listed skills include Lean Manufacturing, Project Management, Management Consulting, Microsoft Excel, and 18 others.
Current workplace
Rodrigo Pomés Bachert Torres's current company
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99
9 roles
Rodrigo Pomés Bachert Torres work experience
A career timeline built from the work history available for this profile.
Global Cx Ops Sr. Specialist
May 2022 - Nov 2022
Business Improvement & Experience Sr. Specialist | Cx Brazil
Jun 2021 - May 2022
Business Process Specialist
Jun 2020 - Jun 2021
Senior Process Analyst
Documentação e manutenção dos processos internos da Claro Brasil, utilizando a metodologia BPMN. Áreas internas atendidas: Marketing e Inovação.Gestão de um programa de desenvolvimento organizacional com o objetivo de levantar oportunidades de melhorias na empresa (utilizado como benchmarking no México).Suporte aos consultores da área de Processos, utilizando metodologias como Scrum, Design Thinking, Design Sprint, Lean Seis Sigma e Kaizen.Gestão de um projeto Lean Seis… Show more Documentação e manutenção dos processos internos da Claro Brasil, utilizando a metodologia BPMN. Áreas internas atendidas: Marketing e Inovação.Gestão de um programa de desenvolvimento organizacional com o objetivo de levantar oportunidades de melhorias na empresa (utilizado como benchmarking no México).Suporte aos consultores da área de Processos, utilizando metodologias como Scrum, Design Thinking, Design Sprint, Lean Seis Sigma e Kaizen.Gestão de um projeto Lean Seis Sigma como Black Belt.English:Support to Marketing and Innovation Hub departments. Business process workflow documentation and maintenance using BPMN methodology.Organizational program management called ‘Conta Comigo’ (‘Count on Me’) used as a benchmark through America Movil Group (LATAM). Show less
May 2018 - Jun 2020
Process Analyst
Documentação e manutenção dos processos internos da Claro Brasil, utilizando a metodologia BPMN.Gestão de um programa de desenvolvimento organizacional com o objetivo de levantar oportunidades de melhorias na empresa.Suporte aos consultores da área de Processos, utilizando metodologias como Scrum, Design Thinking, Design Sprint, Lean Seis Sigma e Kaizen.English:Business process workflow documentation and maintenance using BPMN methodologySupport to Process… Show more Documentação e manutenção dos processos internos da Claro Brasil, utilizando a metodologia BPMN.Gestão de um programa de desenvolvimento organizacional com o objetivo de levantar oportunidades de melhorias na empresa.Suporte aos consultores da área de Processos, utilizando metodologias como Scrum, Design Thinking, Design Sprint, Lean Seis Sigma e Kaizen.English:Business process workflow documentation and maintenance using BPMN methodologySupport to Process Consultants using Scrum, Design Thinking, Design Sprint, Lean Six Sigma and Kaizen methodologies. Show less
May 2017 - May 2018
Consultant
Jan 2017 - Mar 2017
Internship
Desenvolvimento de materiais para consultoria e treinamento, abrangendo áreas de gestão empresarial, como: Seis Sigma, Lean/Produtividade, Qualidade, Meio Ambiente e Segurança, Gestão da Inovação e Desenvolvimento Humano Organizacional. Alguns dos treinamentos desenvolvidos: APQP, PPAP, MASP, Global 8D, A3, Green Belt, Administração Geral, CEP, MSA, VDA, Qualificações para Auditoria Interna.Assistência aos consultores, recebendo aprendizado de todo o processo de consultoria e… Show more Desenvolvimento de materiais para consultoria e treinamento, abrangendo áreas de gestão empresarial, como: Seis Sigma, Lean/Produtividade, Qualidade, Meio Ambiente e Segurança, Gestão da Inovação e Desenvolvimento Humano Organizacional. Alguns dos treinamentos desenvolvidos: APQP, PPAP, MASP, Global 8D, A3, Green Belt, Administração Geral, CEP, MSA, VDA, Qualificações para Auditoria Interna.Assistência aos consultores, recebendo aprendizado de todo o processo de consultoria e treinamento. Participação em projetos de consultoria como consultor junior.English:Consulting and Business Training material development, embracing various areas of business management, such as Six Sigma, Lean/Productivity, Quality, Environment, Safety, Organizational Human Development and Innovation Management.Developed materials: APQP, PPAP, MASP, Global 8D, A3, Green Belt, General Administration, SPC, MSA, VDA, Qualification in Internal Audit.Support to consultants, receiving knowledge of the whole consulting and business training process.Support on consulting projects as junior consultant. Show less
Feb 2015 - Dec 2016
Summer Internship
Estudo de toda linha de produção e busca de possíveis melhorias na mesma.Aplicação dos conceitos de Manufatura Lean.English:Study of the production line and search for improvements.Lean Manufacturing concepts application.
Jan 2015 - Feb 2015
Team & coworkers
Colleagues at 99
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AB
Andes Bompart
Colleague at 99Foz Do Iguaçu, Paraná, Brazil
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RC
Rafael Cassiano De Araújo
Colleague at 99Guarulhos, São Paulo, Brazil
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VF
Vanderley Fernandes
Colleague at 99Francisco Morato, São Paulo, Brazil
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WS
Wallace Soares
Colleague at 99Itapevi, São Paulo, Brazil
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MN
Marlon Nogueira
Colleague at 99Itapetininga, São Paulo, Brazil
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AC
Antônio Carlos Souza
Colleague at 99Santa Luzia, Minas Gerais, Brazil
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AA
Alysson Antunes
Colleague at 99Belo Horizonte, Minas Gerais, Brazil
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JS
Johan Smith Velasquez
Colleague at 99Peru
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ES
Ericlys Silva Matos
Colleague at 99São Luís, Maranhão, Brazil
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BG
Bruno Gonçalves
Colleague at 99Ipatinga, Minas Gerais, Brazil
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Andes Bompart
Colleague at 99Foz Do Iguaçu, Paraná, Brazil
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RC
Rafael Cassiano De Araújo
Colleague at 99Guarulhos, São Paulo, Brazil
View →
VF
Vanderley Fernandes
Colleague at 99Francisco Morato, São Paulo, Brazil
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WS
Wallace Soares
Colleague at 99Itapevi, São Paulo, Brazil
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MN
Marlon Nogueira
Colleague at 99Itapetininga, São Paulo, Brazil
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AC
Antônio Carlos Souza
Colleague at 99Santa Luzia, Minas Gerais, Brazil
View →
AA
Alysson Antunes
Colleague at 99Belo Horizonte, Minas Gerais, Brazil
View →
JS
Johan Smith Velasquez
Colleague at 99Peru
View →
ES
Ericlys Silva Matos
Colleague at 99São Luís, Maranhão, Brazil
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BG
Bruno Gonçalves
Colleague at 99Ipatinga, Minas Gerais, Brazil
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5 education records
Rodrigo Pomés Bachert Torres education
Bachelor'S Degree, Manufacturing Engineering
Pós-Graduação Lato Sensu, Gestão De Negócios Com Ênfase Em Marketing
Executive Management Program, Business Administration And Management
High School
Colégio Marista Arquidiocesano São Paulo
High School
FAQ
Frequently asked questions about Rodrigo Pomés Bachert Torres
Quick answers generated from the profile data available on this page.
What company does Rodrigo Pomés Bachert Torres work for?
Rodrigo Pomés Bachert Torres works for 99.
What is Rodrigo Pomés Bachert Torres's role at 99?
Rodrigo Pomés Bachert Torres is listed as Global CX COE Manager at 99.
Where is Rodrigo Pomés Bachert Torres based?
Rodrigo Pomés Bachert Torres is based in São Paulo, Brazil while working with 99.
What companies has Rodrigo Pomés Bachert Torres worked for?
Rodrigo Pomés Bachert Torres has worked for 99, Claro Brasil, Setec Consulting Group, and General Motors.
Who are Rodrigo Pomés Bachert Torres's colleagues at 99?
Rodrigo Pomés Bachert Torres's colleagues at 99 include Andes Bompart, Rafael Cassiano De Araújo, Vanderley Fernandes, Wallace Soares, and Marlon Nogueira.
How can I contact Rodrigo Pomés Bachert Torres?
You can use AeroLeads to view verified contact signals for Rodrigo Pomés Bachert Torres at 99, including work email, phone, and LinkedIn data when available.
What schools did Rodrigo Pomés Bachert Torres attend?
Rodrigo Pomés Bachert Torres holds Bachelor'S Degree, Manufacturing Engineering from Imt - Mauá - Instituto Mauá De Tecnologia.
What skills is Rodrigo Pomés Bachert Torres known for?
Rodrigo Pomés Bachert Torres is listed with skills including Lean Manufacturing, Project Management, Management Consulting, Microsoft Excel, Microsoft Sql Server, Management, Public Speaking, and Microsoft Office.
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