Rodrigo Ramos Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

As Leader of the transformation front of Bradesco's agile operating model, being part of the organizational transformation program, I developed and communicated a clear vision of how agile principles can be applied across the company to improve efficiency, collaboration and delivery of results. value to customers; facilitated the change in organizational culture to a more agile approach, including identifying and overcoming resistance to change; established structures and processes that enable effective governance of agile projects and initiatives across the organization, ensuring alignment with strategic goals and trained and guided leaders and teams at all levels of the organization on agile practices, including training in specific methodologies such as Scrum.

São Paulo, Brasil

Responsible for the area that manages and coordinates projectsprovision of infrastructure and training of Bradesco environments, I supervised the implementation of infrastructure projects, from planning to execution, ensuring that they are delivered on time and within budget and meet business requirements; evaluated, selected and implemented new technologies and infrastructure solutions that meet the organization's needs, improving the efficiency, security and reliability of IT systems; managed relationships with technology vendors and partners, negotiating contracts and service level agreements (SLAs) to ensure the organization's needs are met effectively and cost-effectively

São Paulo, Brasil

Responsible for conducting executive-level discussions and establishing strategic guidelines for the entire IT organization, made up of approximately 3,500 people; definition of structural actions that will be implemented throughout the year, covering essential cultural changes, especially with regard to the adoption of an agile and lean mentality; supervision of the evolution of structuring projects in key areas, such as DevSecOps, Cloud and SRE, ensuring that our technological infrastructure is aligned with market demands; development of key performance indicators, including availability, performance, security, service NPS and financial indicators, indicators that provide a comprehensive view of the state of our technological platforms and drive discussions about the action plans necessary for continuous improvements.

São Paulo E Região, Brasil

Responsible for leading teams responsible for establishing governance in Bradesco's largest and most crucial IT projects, using both traditional and agile models. For traditional projects, our teams focus on defining planning and executing activity monitoring; for agile projects, we play the role of mentors, organizing backlogs, squads and sprints; negotiation of deadlines with executives when necessary; executive reports for all the projects I supervised. I took on the role of leader in the Lean Office, during Bradesco's Digital Transformation, focusing on organizational transformation. I coordinated teams of coaches responsible for implementing agile models in the IT and Business groups (Vilas Ágeis Bradesco) and managed the team responsible for the transformation in the backoffice areas (Agile Backbone). In Project Governance, we work on a wide range of projects, overseeing governance up to the post-implementation phase, including development, infrastructure and traditional, agile and hybrid models, covering different areas of the organization, such as Shares and Custody, Loans, HR , Cards, Brokerage, among others.Success cases: Banco Digital Next, BIA and Agora Corretora.

São Paulo Area, Brazil

With focus on the largest and most strategic IT projects, I defined and implemented project management processes and methodologies, developing document models, guidelines and standards to ensure consistency and efficiency in project management; continuous monitoring of the progress of ongoing projects, identifying deviations from plans and proposing corrective actions when necessary; analysis of performance indicators, project schedules and budgets; executive reports and regular updates on project status for senior management and other relevant stakeholders and trend analysis so that we are always aligned with the market and have cutting-edge tools and processes.

São Paulo Area, Brazil

Allocated at Bradesco bank, I provided analytical support for decision-making related to projects, such as evaluating options, analyzing feasibility and impact, and making recommendations to mitigate risks and resolve problems; management of the organization's project portfolio, assisting in prioritization, resource allocation and assessment of the strategic value of projects; developing project team capabilities by providing training, guidance and support in the application of project management methodologies and related tools; definition and implementation of project management processes and methodologies; development of document templates, guidelines and standards to ensure consistency and efficiency in project management; continuous monitoring of the progress of ongoing projects, identifying deviations from plans and proposing corrective actions when necessary. This involves analyzing project performance indicators, schedules and budgets.

São Paulo Area, Brazil

Serving the Contax client and developing projects for the operations of the operator Oi and Banco Itaú, the projects aimed at the call center had the objective of reducing the customer's time on line; plan and coordinate all activities related to project implementation, from inception to completion; identify and analyze assumptions and risks associated with the project, developing strategies to mitigate these risks; map the processes involved in the project and define effective solutions to achieve the established objectives; manage the provision of the necessary infrastructure for the project, including hardware, access and permissions, ensuring that all resources are ready and available as needed; closely monitor project development and testing, ensuring compliance with established requirements and standards and ensure successful project implementation by ensuring that all processes and systems are operational and functioning as planned.

São Paulo Area, Brazil

Allocated to a highly complex and high-risk project called Bradesco Integrated Payments, my role was to identify possible problems and draw up a plan to mitigate them; internal negotiations and with the client to find solutions and establish a good relationship and communication; make plans together with the managers of each project (build schedule, size resources, identify risks, etc.); checking the progress of projects to ensure deadlines are met and point out deviations; conducting regular status meetings with the client; preparing status presentations and reporting the program to managers and boards; in more serious cases, intervene with the project manager to define an action plan and carry out coaching and training on good project management practices.

São Paulo, Brasil

Management of the planning and control system development project production (PCP); management from the conception and mapping of processes, to the implementation in all production areas; survey of possible failures within projects, mitigating missed deadlines or possible errors; documentation of the entire manufacturing process, highlighting improvements, possible risks, deadlines and budgets; prototyping and choosing a supplier for project development; use of the Scrum methodology as a base framework for project management; Presentation of process statuses to the board. My role extended to the IT area as well, making me apply the same methods and processes there and achieving success.

São Paulo, Brasil

Allocated to the Bradesco client, in the Shares and Custody department, my responsibility was for managing approvals and implementations of new versions of software related to the financial market; intermediation of parties involved in implementations and management of conflicts, enabling rapid approval; ensure the quality of approval by users, implementing rigorous procedures and standards for testing and validation; meet the deadlines established in the schedules, following the formal processes and legal requirements imposed by the bank, ensuring regulatory compliance and operating in a complex and highly critical environment, typical of the financial market, where precision and efficiency are fundamental to success of deployments.

São Paulo, Brasil

Lead the development of improvements and corrective maintenance in the company's internal use systems, including the sales system, technical assistance and integration with the ERP; collaborate with requesting departments to understand their needs and requirements, ensuring that the proposed solutions meet established expectations and objectives; design effective solutions to identified challenges, using your technical knowledge and experience to create detailed implementation plans; supervise and closely monitor the development of projects, working closely with analysts and other stakeholders to ensure progress and quality of work; I also managed the company's application and server infrastructure in Microsoft and Linux environments, ensuring that they are operational, secure and in compliance with the company's standards and requirements.

Mba, Gestão Em Ti

Monografia apresentada: "Proposta de roteiro de mapeamento de proscessos baseada em BPM "

Especialização Em Geometria E Álgebra, Matemática

Bacharelado Em Ciência Da Computaçãoa